• Planning and managing content schedules and calendar on different social media platforms likeFacebook, Instagram, Twitter, LinkedIn, and Pinterest• Working with the design and other teams to create and implement a strong social media strategy• Collecting data to report on our social media performance• Efficiently running marketing campaigns and ensuring they're on schedule

Managed inbound and outbound customer inquiries via phone ensuring prompt and courteousresponses.• Collaborated with cross-functional teams to communicate customer feedback and insights,contributing to continuous improvement of marketing strategies.• Conducted customer satisfaction surveys and analyzed data to identify trends and opportunities forservice enhancement.• Supported sales efforts by qualifying leads, nurturing relationships, and facilitating smooth transitionsbetween marketing and sales teams.