Muhammad Nasir Email & Phone Number

Dubai, Ae

United Arab Emirates

●Opened the store daily, ensuring it was fully prepared and operational for business. ●Greeted and assisted customers professionally to establish rapport and build brand loyalty ●Effectively showcased product features and benefts to customers, enhancing their understanding and driving sales. ●Engaged with customers to assess their needs and preferences, providing personalized recommendations to enhance their shopping experience. ●Educated customers about the range of services offered, including design services, rental products, and custom options, to enhance their overall experience. ●Collaborated with the designated department team to assist in fulflling customer orders based on identifed service needs. ●Acted as the frst point of contact for rental inquiries, offering support and assistance to customers. ●Coordinated delivery arrangements and prepared necessary documentation, such as access permits, while providing guidance and scheduling with the warehouse team after completing customer orders. ●Conducted follow-ups with customers after delivery to gather feedback and ensure overall satisfaction with services provided. ●Received and addressed customer complaints, identifying solutions to improve services and relaying feedback to upper management to prevent future issues. ●Oversaw visual merchandising and pricing strategies, working closely with the line manager to design impactful displays for upcoming sales and strategically reshufing store layouts to showcase new arrivals. ●Managed restocking and inventory ordering, ensuring that best-selling items, such as accessories, were consistently available in-store. ●Monitored upcoming sales and continuously developed strategies to enhance sales performance. ●Participated in training sessions to enhance knowledge of company strategies, promoting brand loyalty and delivering exceptional customer service.

Dubai Hills Mall

*Greeted and engaged with customers to understand their needs and preferences* Provided product recommendations and assisted with product selection* Demonstrated product features and benefits to customers* Processed sales transactions and handled cash and credit card payments* Assisted customers with product returns and exchanges* Maintained knowledge of current promotions and sales to effectively communicate with customers* Followed up with customers after the sale to ensure satisfaction and gather feedback about the service provided* Assisted with inventory management and restocking of products* Ordered new stock based on sales trends and inventory needs* Planned and organized stock displays to maximize sales potential* Collected data on why customers did not make a purchase, in order to improve sales techniques and customer experience* Maintained a clean and organized sales floor* Participated in training sessions to improve product knowledge and sales techniques* left a lasting positive impression on customers by providing excellent customer service, being friendly and courteous, and ensuring a smooth and pleasant checkout experience

Dubai, United Arab Emirates