Muhammad Naved Email & Phone Number

Lahore, Pk

Lahore, Punjab, Pakistan

As the Group Director Technical at WorldCall Group of Companies and Global Tech Corporation, I serve as a Tech Visionary and Innovator, leading transformative initiatives across multiple organizations. By leveraging cutting-edge technologies and fostering a culture of innovation, I spearhead initiatives that revolutionize operations, enhance efficiency, and position the companies at the forefront of technological advancement. https://worldcall.net.pk, https://worldcall.com.pk, https://globaltechcorporation.com As Cadnz's Head of Product, I drive the strategic development of our banking CRM and Loan Origination platform. From concept to delivery, I manage the entire product lifecycle, ensuring alignment with financial institutions' evolving needs. Working closely with cross-functional teams, I define roadmaps, prioritize features, and foster innovation. Leveraging market insights and customer feedback, I lead initiatives to enhance user experience, streamline processes, and deliver solutions empowering banks to optimize operations and provide exceptional services. https://cadnz.com

Lahore

As the Chief Information Officer (CIO) and Chief Information Security Officer (CISO) at WodlCall Telecom Limited, my role is multifaceted and critical to the organization's success.As the CIO, I oversee the strategic planning and implementation of information technology systems and infrastructure. My responsibilities include ensuring the efficient operation of IT systems, driving digital transformation initiatives, and leveraging technology to enhance business processes and customer experiences.As the CISO, I am responsible for safeguarding the company's information assets and managing cybersecurity risks. This involves developing and implementing cybersecurity policies and procedures, conducting regular security assessments, and staying abreast of emerging threats and vulnerabilities. My goal is to ensure the confidentiality, integrity, and availability of the company's data and systems.

Lahore, Pakistan

As the Director of IT at WorldCall Telecom Limited my role encompasses overseeing all aspects of information technology operations and strategy.I lead a team responsible for managing the company's IT infrastructure, systems, and services, ensuring they are reliable, secure, and aligned with business objectives. This includes overseeing network operations, software development, cybersecurity, and IT support services. Additionally, I collaborate closely with other departments to identify technology needs, prioritize projects, and implement innovative solutions that enhance operational efficiency and customer satisfaction.As a key member of the leadership team, I contribute to strategic planning and decision-making, leveraging technology to drive business growth and maintain a competitive edge in the dynamic Telecom and ICT landscape.

Lahore, Paksitan

Major responsibilities include operational support to CDMA-based WLL infrastructure, its core operations AAA and IN components, improve various business processes, manage BSS and OSS system including postpaid billing, CRM and ITIL enabled service desk operation, BI analysis and reporting, Prepaid vouchers life cycle management, ITGC implementation, IT security and risk management, IT auditing and budgeting.

Lahore, Punjab, Pakistan

As General Manager at WorldCall Telecom Limited in Lahore from June 2004 to June 2006, I spearheaded the planning and deployment of the WorldCALL Long Distance International (LDI) network in collaboration with Siemens Pakistan. This network included two soft switches located in Karachi and Lahore, along with media gateways at 14 co-location sites across the country, connecting with PTCL Transit. Additionally, I established two earth stations for satellite connectivity in coordination with British Telecom and Global Link. I successfully implemented the Prepaid Calling Card Platform (Hello) within the LDI network using local resources and oversaw the planning, installation, and launch of the "SayHello" Calling Card Service in the United Kingdom in May 2006. Throughout my tenure, I served as Head of Operations and Maintenance for the LDI Network, played a key role in its upgradation, and provided engineering support for WIN Operations, prepaid/postpaid billing, and interconnect billing to the WLL team. I also facilitated PTA/PTCL liaison support and was involved in the planning and testing of CPS and CBC customers/payphones connected to the LDI network.