AZURECLOUD• Managed and maintained Azure virtual machines, virtual networks, and storage accounts to ensure optimal performance • Implemented and configured Azure Entra ID including users, groups, and roles, ensuring secure access to Azure resources.• Monitored Azure infrastructure using Azure Monitor and configured alerts for proactive issue resolution and performance • Implemented backup and disaster recovery strategies using Azure Backup to ensure business continuity.• Managed access to Azure resources using role-based access control (RBAC) in Entra ID.• Configure Management groups and managed Azure subscriptions costs by using alerts, budget and recommendation.• Configure Azure storage firewalls, virtual networks and Azure AD authentication for storage account.• Managed and configured storage accounts, Azure file share and Azure Blob Storage.• Assisted in migrating on-premises AD to Entra ID using Entra Connect and Implemented Pass-Through Authentication.• Set up Multi-Factor Authentication (MFA) to boost security.• Implemented Entitled Delegation to manage/distribute user permissions and access rights.• Managed multi-Tenant environments and handled subscription transfers between tenants.• Monitored Azure infrastructure using Azure Monitor and configured alerts for proactive issue resolution and performance.• Responded to the various client’s requests. Resolved tickets and documented the solution.• Setup the equipment for employee use and ensured the connectivity and functionality to the network.• Responsible to provide technical support and assistance within the department and customers for their diversified requirements of IT & Telecommunication infrastructure.Citrix XenApp/Xen-Desktop• Installed and configured Xen-App & Xen-Desktop 7.18, Licensing server, storefront, & delivery controllerVMware• Installed and configured ESXI 7.0 and managed the VMware environment and components.

SCCM/Endpoint • Experienced in installing and configuring Endpoint manager on Server 2019• Configured Site server, site database, management point, distribution point, primary site and secondary site.• Installed site server roles and software update point, created & configured Boundaries, Boundary Groups, Device Collections. • Distributed various packages including operating system packages and distributed to distribution point • Installed SCCM client on client machines through group policy, OS package and push method • Performed SCCM in-place migration with team by using USMT from Windows 10 1906 to Windows 10 20H2 • Performed side by side migration with team, deployed WIN10 21H2 on new machinesActive Directory Domain Services • Configured the Domain and added multiple domain controllers in the Active directory environment • Installed and deployed Read-Only Domain Controller for remote offices • Installed and configured server roles such as DHCP, Remote Desktop, DNS, and WDS • Created Sites and configured schedule, cost, interval, and site-link to facilitate faster login and better management • Created security groups for provisioning and deprovisioning and distribution groups to send bulk emails • Performed in-place migration project from server 2012R2 to 2016R2 and Transferred and seized FSMO roles through GUI and command line.

Citrix XenApp 6.5 • Appointed multiple XenApp servers to be XML broker in the farm as requirement. • Used delivery group to deliver application servers and desktops to different L.O.B clients. • Worked on Web Interface to create new sites, managed existing sites and repaired corrupt sites.• Created new zones in Citrix farm for load management and fault toleranceUsed citrix modeling wizard to check the winning policy• Configured and enabled Local host cache and session reliability VMware • Installed and configured ESXi 6.0 server and setup vSphere components: host, vCenter, web client • Applied DRS Affinity and Anti-Affinity rules on certain machines hosted on nodes • Created virtual standard switch and configured port groups for ISCSI, v-motion, prod • In a team where we performed Host Upgrade migration from ESXI 5.5 to ESXI 6.0 • Performed troubleshooting for NIC, v-motion and host related issues • Followed the ITIL Guidelines concerning Problem, Incident, and Change Management • Enabled cluster features such as HA, DRS, and DPM for smooth operation of virtual machines • Created Virtual Distributed Switch and Virtual Standard Switch and port groups for ISCSI, v-motion, and prod • Created NIC teaming for load balancing and fault tolerance and configured settings of Jumbo frame MTU • Manually migrated machines using hot and cold migration and applied affinity and anti-affinity rules on VMs • Enabled and setup scheduled tasks for various tasks to complete automatically at a recurring interval • Created virtual machines, clones, and templates to facilitate different line of businesses • Performed storage v-motion by utilizing Loaner LUN for the purposes of V2V migration• Performed troubleshooting for issues related to shared storage, VM networking, and clustering

Active directory • Administered Windows Server 2008R2, and Server 2012R2• Configured the Domain and added multiple domain controllers in the Active directory environment• For faster policy update forced policies by using the gpupdate /force command • Utilized active directory services interface editor to adjust user settings • Setup DHCP scopes and configured DNS settings for better management • Installed and deployed Read only domain controller for remote locations • Configured sites and inter-site replication and monitored ISTG replication with the command Repadmin • Troubleshooted DNS, authentication, policy update, replication, and network printer issues Microsoft Hyper-V • Configured 2012R2 server O.S and installed Hyper-V role • Built Hyper-V cluster by enabling Failover cluster, Cluster evidence drive, Multipathing I/O, and Storage portal • Built virtual machines and master templates for several operating systems • Configured live migration, storage migration, VHDX and VM config file location using Hyper-v manager • Performed live migration by moving VMs to another hyper-v server within a cluster as required • Established networking and virtual switches for ISCSI, PROD, and live migration • Built virtual server checkpoints and installed Hyper-V Integration services SOLARWINDS• Ensured that SolarWinds product is properly integrated with other IT systems in the environment• Designed monitoring solutions to check the performance and health of server, desktops and applications• Configured alert rules and set up threshold to indentify issues and responded to these issues.• Created customized reports to provide relevant information to concerned departments• Set up notification mechanisms to send alert to relevant department/personal in case of system failures.

• Installed windows on multiple desktops and laptops and configured hardware OS and applications • Assisted with managing servers, printer, hardware, mobile devices, workstations, and network maintenance • Successfully guided clients to setup their systems including user accounts and profiles • Utilized Norton anti-virus, toolkit, and McAfee to examine hard drives, memory, and network drives • Performed troubleshooting for system, password, and authentication problems

• Desktop support analyst with background in providing end user support to the client.• Responded to the various client’s requests. Resolved tickets and documented the solution.• Setup the equipment for employee use and ensured the connectivity and functionality to the network.• Updated assets inventory. Reconciled assets. Retire and disposed the obsolete assets.• Responsible to provide technical support and assistance within the department and customers for theirdiversified requirements of IT & Telecommunication infrastructure.• Implemented and configured the LAN/WAN establishment using Cisco Routers and Switches.• Installed, configured and troubleshooted the LAN/WAN Routers, Switches, Servers, Desktops and Laptops,Firewalls, Access Points, Network Printers etc.• Wireless Networks and devices, including wireless LAN implementation and security utilizing 802.11a,802.11b and 54-g open standard.• Installed the RFID based Library Management Automation System.• Worked on FLUKE NETWORKS i.e. Etherscope and OptiView Series for conducting the technical broadbandaudit on behalf of Minitry of IT.• Provided tangible and intangible project coordination support to include tracking of customer equipment,implementation resourcing, project kickoff meetings, milestone plan updates, and formal closure of projects.• Coordinated the resource schedules with other regional teams, business units, and 3rd party contractors andplan the activities for assigned projects.• Installed and configured the user access to domain through DNS and DHCP.• Prepared kick-off meetings, meeting agendas and minutes, and facilitated necessary project team meetingson assigned projects.