•Bring a hands-on approach to ensuring the seamless operation of cutting-edge systems. •Diagnosed, troubleshooted, and resolved complex technical issues for a diverse user base; utilized advanced data analysis techniques to optimize system performance, resulting in increase in accuracy and a reduction in support tickets.

•Implemented strategic initiatives that led to a 24% increase in operational efficiency and a 13% boost in sales, marketing, logistics, and customer service performance within e-commerce setting, fostering cross-functional synergy and driving tangible business outcomes.•Increased sales by 25%, lead generation by 18%, and raise customer satisfaction by 21% through cross-functional collaboration and KPI-driven optimization•Lead quality control measures, implement efficient supply chain strategies, and streamline inventory levels, resulting in enhanced customer satisfaction and better cost efficiency

Proficient in a variety of embedded system design tasks, utilizing one year of progressiveexperience, including power conversion, analog signal chain, and 8/16 bit and 32 bitmicrocontroller hardware and software.• Added significant value to customers' projects by offering project leadership, problem-solving,and design support. also significantly increased ROI by providing strategic direction fordemand creation initiatives and educating the sales force.• Designed comprehensive project plans, critically analyzed specifications, and expertlymanaged resources, resulting in a 20% reduction in project completion time, streamlinedoperations, and a 40% reduction in project risks.

As an intern at PTCL, I gained invaluable hands-on experience in the telecommunications industry. Collaborating with a team of skilled professionals, I contributed to various projects and gained a comprehensive understanding of network infrastructure and communication systems.> Experience and working knowledge of the following optical transport networkequipment SDH and DWDM.> Understanding of physical layer protocols and optical fibre G.652, G.653 andG.655.> Good understanding of layer 3 IP networks and knowledge of IPv4, subnettingand VLSM.> Knowledge of Huawei Network Management System iManager U2000, T2000and ZTE Network Management System EMS300, U31.> Profound understanding of LTE Technology.> Hand Experience in MSAG Operations.> Resolved Power issues occur in the exchanges and where the MSAGs aredeployed.> Understanding of Solar Systems, Performance Analysis and Optimization andProject Management in Solar