Muhammad R. Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

Jakarta, Indonesia

· Prioritizes coaching and performance management efforts to have the greatest overall impact on business results.· Coordinates the involvement of sales support personnel, including customer support, service, and management resources, so that team performance objectives and customers’ expectations are met.· Proactively inspects sales activity and effort among sales associates managed, ensuring that the quality and quantity of sales effort meets company expectations.· Identifies deficiencies in skills among sales associates managed, and works to improve individuals’ capabilities through coaching, development, and training.· Recruits, hires, and develops associates, utilizing company human resources guidelines and support resources.· Works with market management to ensure market-level strategic and business objectives are met by the sales team.· Directs and supports the consistent implementation of company initiatives.· Positively impacts the performance of individual sales team members by implementing and managing field support tools, including training programs, productivity initiatives, account and territory planning methodologies, and customer communication tools.· Leads field forecasting efforts among the team managed, ensuring that accurate forecasts are completed on a timely basis· Proactively assesses, clarifies, and validates customer requirements and satisfaction by engaging key customer accounts in conjunction with sales personnel managed. Provides a management-level point of contact for key customers. Builds and maintains strong customer relationships.· Builds peer support and strong internal-company relationships withother key management personnel.· Establishes productive relationship with field marketing based on frequent communication, collaboration, and the effective allocation of marketing investment in the marketplace managed.

Greater Jakarta Area, Indonesia

• Understand customer requirements & offer the right solution to customer.• To be a specialist in the area, knowing even the smallest detail of the functionality of the services which are sold.• Analyze pricing requests.• Determine the optimal solution to offer in each case, from the business perspective and technical support.• Improving market prices and maximizing selling prices. • Improving estimate costs of service offerings.• Finding innovative solutions to meet customer service requirements.• Obtaining continuously more knowledge of customer application of SCHNEIDER Systems and related customer service values

Balikpapan, Indonesia

• Finds, develops and manages new key accounts and establishes relationships with customers in support of overall sales efforts,• Provides technical support and engages the outside sales team to develop, implement and execute sales initiatives maximizing Products & Services opportunities,• Provides technical expertise in identifying and providing technical solutions to meet customer needs and maximize Products & Services capabilities and awareness.• Build Effective communication with customer during clarification/negotiation meeting Negotiate with other departments to meet the customer’s delivery requirements.• Ensure that orders are received and processed in a timely manner.• Develops and executes sales action plans that deliver profitable growth to achieve the greatest possible sales volume and margins,• Achieves annual sales budget by proactively identifying business opportunities, developing, negotiating and closing commercial deals with new or existing customers• Understand customer requirements & offer the right solution to customer.• To be a specialist in the area, knowing even the smallest detail of the functionality of the services which are sold.• Analyze pricing requests.• Determine the optimal solution to offer in each case, from the business perspective and technical support.• Improving market prices and maximizing selling prices. • Improving estimate costs of service offerings.• Finding innovative solutions to meet customer service requirements.• Obtaining continuously more knowledge of customer application of ABB Systems and related customer service values

Jakarta, Indonesia

Jakarta, Indonesia

• Finds, develops and manages new key accounts and establishes relationships with customers in support of overall sales efforts,• Provides technical support and engages the outside sales team to develop, implement and execute sales initiatives maximizing Products & Services opportunities,• Provides technical expertise in identifying and providing technical solutions to meet customer needs and maximize Products & Services capabilities and awareness.• Build Effective communication with customer during clarification/negotiation meeting Negotiate with other departments to meet the customer’s delivery requirements.• Ensure that orders are received and processed in a timely manner.• Develops and executes sales action plans that deliver profitable growth to achieve the greatest possible sales volume and margins,• Achieves annual sales budget by proactively identifying business opportunities, developing, negotiating and closing commercial deals with new or existing customers• Understand customer requirements & offer the right solution to customer.• To be a specialist in the area, knowing even the smallest detail of the functionality of the services which are sold.• Analyze pricing requests.• Determine the optimal solution to offer in each case, from the business perspective and technical support.• Improving market prices and maximizing selling prices. • Improving estimate costs of service offerings.• Finding innovative solutions to meet customer service requirements.• Obtaining continuously more knowledge of customer application of ABB Systems and related customer service values

Jakarta, Indonesia

a. Technical and Proposal (Cable Design) Supervisor • Provides technical expertise in identifying and providing technical solutions to meet customer needs and maximize Products & Services capabilities and awareness • Provides technical support and engages to sales team which is based on customer requirement, application standard and company capability• Coordinate & check the activity from preparation; material calculation – Bill of Material (BOM) Entry - Standard (approval sheet for customer & Work Instruction for production) to SAP / ERP• Technical customer support such as customer learning, technical support for testing, implementing and cable usage consideration.• Supervision all activity of section on Technical and Proposal (Cable Design) Division for Power and Fiber optic cable, and initiate continuous improvement activities• Presentation and Introducing of Product, Technical Clarification, Business Goals, Objective Goals and others• Keep relationship recently with customer and connecting supplier.• Coordinate Reporting of engineering change material/product/Type Test refer to Quality Plan Product Responsible for generating monthly report of quality performance CD and QC Dept.b. Quality Control Supervisor • Supervision all activity of section on "Quality Control Fiber Optic Division and Incoming Material" and initiate continuous improvement activities• Conduct routine acceptance tests, client inspections and cable fault analysis during production line process, site fault analysis and troubleshooting if any• Supervision of and monitoring quality control activities such as daily testing report, shift schedule for operator activities.• Implementing activities in ISO 9001-2000.

Tangerang, Banten, Indonesia

- Panel Testing such as insulation test (DC Test and dielectric test), and function Test, Withstand Voltage test, etc. based on IEC 62271-200 and customer requirement- Ensure that Production follow the Standard Operation Procedure (SOP) to prevent any inappropriate process- Provide field operations support to customers in accordance to the terms of the customer contract and Service Level Agreements- Prepare all documents and data collection of Panel Testing Result