• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition & acquire a thorough understanding of key customer needs and requirements. • Keep track of vehicles, delivery times, transport costs, efficiency• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives & ensure the correct products and services are delivered to customers in a timely manner• Serve as the link of communication between key customers and internal teams & resolve any issues and problems faced by customers and deal with complaints to maintain trust• Play an integral part in generating new sales that will turn into long-lasting relationships. Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met

-To prepare and communicate in house research to our valuable institutional and high net-worth clients-To formulate marketing tools and present new products to our existing clientele.-To update our client database with regular in house commentaries.-Presentation of our business profile to retail/institutional clients.-To obtain client feedback on our services and to recommend and update our marketing mix.

The job mainly focuses on the analysis of various aspects providing the higher management a ground for decision making and the Sales/Marketing team to get a clear picture of their targets, gaps and achievements. Following are a few tasks, • Clientele relations • Appraisal of investments • Market Analysis • Gaps and Opportunities Analysis • Monthly Reports for Inventory, Revenue, Costs, Production, Marketing etc • Shortlisting decisions for the management and owners • Advisory to higher management.