• Managed Zelerio’s blog content, writing articles that target young professionals and students, enhancing SEO and engagement.• Utilized AI-based tools to conduct research on industry trends and market opportunities within the education and 3D asset sectors.• Conducted competitor analysis to support strategic decision-making and identify areas for product differentiation.• Worked alongside a colleague to develop insights and recommendations for Zelerio's product roadmap, focusing on user demands and market trends.• Collaborated on potential product evaluations, ensuring alignment with market needs and business objectives.

• Diagnose and resolve hardware, software, and network issues to ensure uninterrupted clinic operations.• Implemented data backup solutions, enhancing data security and compliance with regulations.• Maintained and optimized performance of clinic devices, reducing downtime and ensuring optimal performance

• Analyzed and documented system requirements to ensure accuracy and completeness.• Created detailed process workflows, improving system efficiency.• Collaborated with cross-functional teams to implement system improvements.