Muhammad R. Email & Phone Number

- Subject matter expert on fraud prevention and detection typologies.- Investigate external and/or internal fraud escalation in a proper and timely manner.- Analyse on escalated cases to discover and bringing down potential network of fraudulent accounts.- Work closely with law enforcement agencies, such as timely filing of reports, blocking of accounts, and dissemination of intelligence.- Identify new and emerging fraud patterns and anti-fraud typologies.- Perform fraud analysis to enhance the fraud system rules and parameters.- Conduct post-mortem and provide feedback on post-event, to business units and stakeholders.- Prepare investigation reports.- Actively support the Group’s Anti-Fraud strategy and functions.

- Understanding complex risk workflows in ecommerce transaction system.- Calling customer (OBC) to verify and confirm order and details to ensure in making an accurate decision. - Manage sensitive customer data while adhering to strict security and privacy rule.- Conduct fraud analysis and investigate pool of data using platform tools in decision making on consumer and commercial transaction.- Identifying and analyzing fraudulent patterns. - Adhering to meet and comply the KPIs related to accuracy, decision, volume and productivity. - Using advanced statistical methods to unravel deep insights.- Develop documentation, coordinating and implementing guidelines, training and helping colleagues with new tools onboarding.- Propose preventive measures, process enhancements, and improve tool functionality.- Actively work with business owners and engineering teams to deploy new features and predictive models into production.

- Fully involved in land matter principle process of every land development that required being resolve before the development begins.- Responsible for promoting a good and strong relation with government regulatory bodies.- Implement and execute according to guideline and Standard Operating Procedures to ensure all the projects are compliance with company’s standard as well as ISO 9001 requirements. - Assist project manager in the safe keeping of documents, records and maintain an organized filing for effective data retrieving for site store

- Organized internal and external courses for Johor Corporation and Groups.- Involved in Corporate Responsibility and Innovation Survey.