Muhammad Rafiuddin Junani Email & Phone Number

Sarawak, Malaysia

Sarawak, Malaysia

Sepang, Selangor, Malaysia

Subang Jaya, Selangor, Malaysia

Currently providing consultancy and tech writing service to a new setup airlines.

Subang Jaya, Selangor, Malaysia

• Start-up Preparations: Led AOC preparations for MYAirline’s at base and line stations, including user acceptance testing on Reservations and Departure Control Systems (DCS). Coordinated hiring and training of internal and external staff/service providers.• Representational Role: Served as the primary representative for MY Airline, specifically in Ground Operations, at designated line stations.• Project Management: Planned and oversaw the implementation of new projects within Ground Operations to enhance efficiency and service quality.• Liaison: Acted as the main point of contact for regulatory authorities regarding ground operations matters at assigned stations. Attended meetings with authorities and service providers to ensure compliance and operational alignment.• Performance Monitoring: Monitored and assessed the performance of all staff and service providers at base and line stations to maintain operational standards and identified areas for improvement.• Technical Expertise and Support: Functioned as the Subject Matter Expert (SME) on DCS and Reservation Systems, providing back-office support, training, and troubleshooting. Supported daily operations, resolving issues for both ground and flight operations.• Associate Trainer: Conducted product knowledge and Reservations / Departure Control System training for internal and external personnel at base and line stations.

Kuching, Sarawak, Malaysia

• Scouted suitable shooting locations and provided reports to ensure logistical planning.• Coordinate Financial Arrangements for locations, i.e., ensure financial logistics are in place for production commencement.• Developed Shooting Schedule in Collaborations with Producers in ensuring a comprehensive shooting schedule and optimized scheduling efficiency. • Managed daily production operations on shooting dates, updates to cast and crew, and logistics schedules.• Handled Production Formalities and Issues, e.g., resolving any location or personnel issues promptly to maintain production flow.

Kuching, Sarawak, Malaysia

Kuantan, Pahang, Malaysia

• Managed station day-to-day operations, with the aim of providing the highest standards of customer satisfaction and quality service.• Ensured safety and security requirements were adhered to by staff and customers. • Optimized utilization of resources and reviewed work process to maximize operational and services performance, and enhanced customers’ experience and expectations.• Built business networking and strong relationship with customers, airport authorities, local governmental agencies, retailers, and service partners.• Managed staff development through training to hone their competency, increase work knowledge and achieve their fullest potential.

Kuantan, Pahang, Malaysia

Sepang, Selangor, Malaysia

Sepang, Selangor, Malaysia