Muhammad Raihan Email and Phone Number
I am a dynamic and energetic individual driven by a profound passion for a marketing-related career. Armed with a Bachelor's Degree in Business Administration with Honors, specializing in Marketing from Universiti Malaysia Sarawak, I bring a strong academic foundation to the professional arena. My enthusiasm for marketing stems from a genuine desire to inspire and make a positive impact, and I am eager to channel my academic knowledge into real-world experiences that foster both personal and professional growth.Keen on contributing to the ever-evolving field of marketing, I am actively seeking a career opportunity that not only provides avenues for learning but also offers a platform to inspire others. My commitment to continuous learning is underscored by my willingness to embrace new challenges and work effectively under stress, all while ensuring minimal supervision. I believe that the combination of my academic background, passion for marketing, and adaptability to diverse work environments positions me as a promising candidate ready to contribute to and thrive in the dynamic landscape of marketing and self-development.
Smrt Corporation Ltd
View- Website:
- smrt.com.sg
- Employees:
- 1962
-
Assistant Station ManagerSmrt Corporation Ltd Jul 2023 - PresentSingaporeTransportation Safety SpecialistAs a Transportation Safety Specialist, my focus has been on ensuring the seamless and safe experience of commuters. Regular maintenance of fare gates and ticketing machines has been a priority to guarantee reliable service. Engaging with passengers, addressing inquiries, offering directions, and assisting with medical needs, I embody a customer-centric approach.Vigilance is key in my role, involving monitoring CCTV, responding to alarms, and ensuring passenger safety during various activities, including escalator use and boarding/alighting from trains. I handle diverse challenges, from responding to detrainment incidents to enforcing station rules and addressing abandoned items.Beyond safety, I actively contribute to maintaining a clean and operational station environment by coordinating cleaning efforts, reporting equipment issues, and facilitating the resolution of maintenance concerns. With a hands-on approach, I manage station opening/closing, facilitate track access, and handle incidents to prioritize passenger safety.
-
Document Control ClerkMalaysia Marine & Heavy Engineering Feb 2021 - Jun 2023Pasir Gudang, Johore, MalaysiaDocument Control SpecialistIn my role as a Document Control Specialist, I have excelled in managing the flow of documents and drawings efficiently, overseeing both incoming and outgoing materials. I actively seek document signage from engineers for necessary approvals, ensuring a streamlined process.To enhance organizational efficiency, I developed an electronic filing system and established a technical library. This initiative facilitates seamless issuance, storage, retrieval, and overall management of documents, contributing to enhanced accessibility and workflow optimization.Moreover, my responsibilities include proactive follow-ups on documents from engineers, maintaining timely communication with vendors. This ensures a synchronized and well-coordinated exchange of information, fostering effective collaboration among project stakeholders. -
EntrepreneurRatasya Empire Dec 2020 - Mar 2021Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaCustomer Service and Sales AssociateIn my role as a Customer Service and Sales Associate, my primary focus is to enhance the customer shopping experience. I actively engage with customers, aiding them in product selection and providing personalized assistance. Aiming to drive sales, I employ techniques such as suggestive selling and sharing in-depth product knowledge.Creating a welcoming atmosphere is integral to my approach, as I greet and receive customers in a friendly manner. I respond promptly to inquiries from both current and potential customers, ensuring a high level of customer satisfaction through effective communication.Furthermore, I contribute to inventory management tasks, including receiving and stocking merchandise. This comprehensive approach allows me to actively participate in various facets of the retail operation, ensuring a smooth and efficient shopping environment for customers.
-
DriverGrab Sep 2017 - Dec 2020MalaysiaCustomer-Centric Trip SpecialistIn my role as a Customer-Centric Trip Specialist, my primary focus is on delivering flawless trip performance to ensure a perfect experience for customers. I prioritize customer satisfaction by engaging in effective and clear communication, aiming to enhance driver ratings and overall satisfaction.My responsibilities include delivering precise trips for customers, covering diverse areas such as Klang Valley, KLIA, Johor, and Singapore. By navigating these locations with precision and efficiency, I contribute to a seamless and enjoyable travel experience for passengers.Clear and effective communication is a key aspect of my approach, emphasizing transparency and avoiding conflicts of interest. This commitment to positive interactions enhances the overall customer experience, creating a trusting and satisfactory journey for all passengers. -
Sales And Marketing SpecialistPublic Mutual Berhad Jun 2019 - Feb 2020Petaling Jaya, Selangor, MalaysiaSales and Customer Engagement SpecialistAs a Sales and Customer Engagement Specialist, my role revolves around initiating dynamic customer interactions through direct marketing and sales calls. I take a proactive approach in engaging potential customers, aiming to create meaningful connections.In direct sales interactions, I share comprehensive product knowledge, particularly in the areas of KWSP and Cash. Through informative and personalized conversations, I strive to address customer needs and showcase the value of our products.Facilitating meetings between customers is another aspect of my role, where I focus on deepening their understanding of our products. This hands-on approach fosters stronger relationships and builds trust with clients.To ensure a systematic and targeted approach, I maintain a customer database. This database serves as a valuable resource, enabling the expansion of potential leads and enhancing overall product sales through targeted and personalized engagement. -
Marketing InternBiofresh Wellness Sdn Bhd Nov 2016 - Mar 2017Customer Assistance and Sales SpecialistAs a Customer Assistance and Sales Specialist, I excel in guiding customers to their desired products, ensuring a seamless shopping experience. My approach is centered around actively engaging with customers, employing suggestive selling techniques, and sharing in-depth product knowledge to drive sales.Welcoming customers with a friendly demeanor is a priority, creating a positive and inviting atmosphere for a delightful shopping experience. I respond promptly to customer inquiries, addressing their needs and providing helpful assistance.To enhance customer-company engagement, I leverage social media platforms, particularly Facebook, by posting advertisements. This proactive approach contributes to a broader reach and fosters a strong connection between the brand and its customers, creating a vibrant and interactive online presence.
-
Banquet ServerMarlborough College Malaysia - Ummi Catering May 2016 - Oct 2016Johor Bahru, Johor, MalaysiaI take pride in guiding guests to their assigned seats and providing assistance with course meals to ensure a smooth and enjoyable dining experience. My responsibilities extend to serving beverages to both students and teachers, with a focus on delivering exceptional service.Ensuring the accurate and timely delivery of meals during events is a key priority. I am dedicated to maintaining efficiency in the catering process, ensuring that guests receive their meals promptly and in accordance with their preferences.A commitment to cleanliness is integral to my approach. Throughout catering events, I actively contribute to maintaining a clean and organized environment, ensuring that guests can fully enjoy their experience in a hygienic and visually pleasing setting.
-
PromoterMen Yue Crystal Mar 2013 - May 2013Johor Bahru, Johor, MalaysiaMy primary focus is on delivering efficient and exceptional customer service. I actively engage customers, employing suggestive selling techniques and sharing product knowledge to boost sales and enhance the overall shopping experience.Welcoming and receiving customers with warmth is a key element of my approach, creating a positive and inviting atmosphere within the retail environment. I am committed to promptly addressing customer inquiries, ensuring their needs are met and questions are answered with diligence.In addition to customer-focused responsibilities, I actively contribute to inventory management. This involves tasks such as receiving and stocking merchandise, supporting the overall efficiency of retail operations. My multifaceted approach aims to create a seamless and satisfying experience for customers while optimizing the store's sales and inventory processes.
Muhammad Raihan Skills
Muhammad Raihan Education Details
-
Business Administration And Management, General -
Institut Sains Dan Teknologi Darul TakzimBusiness Management
Frequently Asked Questions about Muhammad Raihan
What company does Muhammad Raihan work for?
Muhammad Raihan works for Smrt Corporation Ltd
What is Muhammad Raihan's role at the current company?
Muhammad Raihan's current role is Dedicated and results-driven professional with a proven track record of exceptional performance, seeking a new challenge and expanded experiences within a top-notch organization..
What schools did Muhammad Raihan attend?
Muhammad Raihan attended Universiti Malaysia Sarawak, Institut Sains Dan Teknologi Darul Takzim.
What skills is Muhammad Raihan known for?
Muhammad Raihan has skills like Customer Service, Sales, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Social Media, Leadership.
Who are Muhammad Raihan's colleagues?
Muhammad Raihan's colleagues are Guohua Yu, Vinod Raj, Mohd Fadhli, Nadzir Zamri, Basheer Ahamed Hameed, Ziaurrahman Jewel, Ng Ho Kwang.
Not the Muhammad Raihan you were looking for?
-
Muhammad Raihan
Kulim -
Muhammad Raihan
Bachelor Of Engineering (Hons.) Electronic Engineering (Communication) | Universiti Teknologi MaraAlor Gajah District -
Muhammad Raihan
Fresh Graduate Of Bba (Hons.) Operations Management | Universiti Teknologi MaraIpoh -
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial