Contribute to the design and development of Orange's Public Cloud offeringadapt to the specificities of the Public Cloud market and project and/or customer constraints. As such: - instruct and propose solutions for the implementation of new features - challenge our partners on the design and implementation of technical solutions - responsible for the technical architecture of the platform (overall design of the offer) As a Technical Leader of the Flexible Engine platform (FE), I support the implementation teams in the implementation and production of our Cloud solutions. Guarantor the homogeneity, performance, industrialization, and consistency of the platform (Co-construction of the technical roadmap with the other Cloud Architects of the team)Interface for internal and external experts involved in the project and validate their various deliverables participate in the mock-up in the pre-production phase and actively follow the technical implementation of the solution in the production phase act as a Referent for validating the consistency of Pre-Sales proposals provide Level 3 (L3) support (Resolution of complex incidents) Force of proposal vis-à-vis marketing and our partners and suppliers.

- Responsible for the implementation, operation and management of Flexible Engine Cloud network and security infrastructure.- Strong understanding of all aspects of a highly converged data center network both on a physical level and virtual level as well.- Working Experience in virtual network: Openstack neutron/ Distributed virtual router (DVR) and Open virtual Switch (OVS).- Good knowledge of cloud computing categories (IaaS, PaaS & SaaS) and virtualization solutions (KVM, VMware & Xen).- Strong working experience with Linux (RedHat & CentOS).- Having working knowledge of all the OpenStack components like Neutron, Nova, Cinder, Glance, Keystone & Swift. Also, good in troubleshooting via command line.- Following up with France, Singapore and Atlanta datacenter teams for handling any hardware issuesor new components installation.

Senior IT Infrastructure EngineerCompany Name Radix Information TechnologyDates Employed Jan 2018 – May 2020Location Smart Village Alex-Road - Egypt - Architect, supervise and participate in the implementation of technologies and platforms supporting a complex corporate data and voice infrastructure - Assist with planning and implementing systems and network integrations following M&A activity- Document the design, operation and troubleshooting of technology platforms and procedures.- Develop, analyze and execute change controls that will affect the internal and perimeter security components in a reliable yet agile manner while enforcing define change control policies.- Strong working knowledge of: -Windows Server (AD, DHCP, WSUS, MDT, DNS, NPS, Exchange, ESXI, IIS, DFS and print services)- Linux Server (Ceph Storage , KVM-Hypervisor, Linux, Ansible ,Samba, Docker, Apache and NGINEX)-Private clouding (Openstack and Proxmox)-Cisco technology (Gatewayes,ASA,Switches and WLC )-VOIP( Elastix,Free pbx and 3cx).- Firewall ( Fortigate, Sophos and Pfsense )-Little knowledge of Clouding (AWS EC2, SES, Route S3,Godady).

Senior system engineer EngineerCompany Name Youm7 السابع اليومDates Employed Aug 2017 – Dec 2018Employment Duration 10 MosLocation Elmohandseen - Egypt- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.- Research and recommend innovative, and where possible automated approaches for system administration tasks.- Identify approaches that leverage our resources and provide economies of scale.- Perform regular security monitoring to identify any possible intrusions.- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.- Administrate Cyberoam Firewall.Administration and Raid configuration of Windows server 2012R2.- Administration and Raid configuration of Mackintosh OSX Server.- Administration and Configuring DNS, DHCP and Active directory- Responsible for networking, design, installation and maintenance services.- Maintain the company’s network infrastructure.- Networking and providing support for Windows, Macintosh and Linux issues.- Configuration and testing of any new hardware and software.- TCP/IP networking.- Assisting the network manager with support requests.- Applying patches in accordance with company procedures.- Supporting most part in Building include 10 companies from secondfloor to 6 floor

- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.- Research and recommend innovative, and where possible automated approaches for system administration tasks.- Identify approaches that leverage our resources and provide economies of scale.- Perform regular security monitoring to identify any possible intrusions.- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.- Administrate Fortigate Firewall.- Administration and Raid configuration of Windows server 2008 R2.- Administration and Raid configuration of Mackintosh OSX Server.- Administration and Configuring DNS, DHCP and Active directory- Responsible for networking, design, installation and maintenance services.- Maintain the company’s network infrastructure.- Networking and providing support for Windows, Macintosh and Linux issues.- Configuration and testing of any new hardware and software.- TCP/IP networking.- Assisting the network manager with support requests.- Applying patches in accordance with company procedures.- Installation and configuration of VOIP system for local and internet calls.

Responsible for supporting the company's SME clients at all levels as part of a helpdesk team. Duties: - Administrate Fortigate Firewall .- Installation and Raid configuration of Windows server 2008 .- Installation of windows 2008, Configuring DNS, DHCP and Active directory- Responsible for networking, design, installation and maintenance services. - Supporting users and network administrators over the telephone and by email.- Maintain the companies network infrastructure.- Networking and providing support for Windows, Macintosh and Linux issues.- Configuration and testing of any new hardware and software. - TCP/IP networking and hardware maintenance and repair. - Assisting the network manager with support requests.- Applying patches in accordance with company procedures.

- Deliver service and support to end-users using and operating automated calldistribution phone software, via remote connection or over the Internet;- Gather customer’s information and determine the issue by evaluating and analyzingthe symptoms;- Research required information using available resources;- Follow standard processes and procedures;- Identify and escalate priority issues per Client specifications.