Who is Muhammad Razul? Overview
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Muhammad Razul is listed as Customer Service Agent at HighLevel, based in Cebu, Central Visayas, Philippines. AeroLeads shows a matched LinkedIn profile for Muhammad Razul.
Muhammad Razul previously worked as Customer Technical Support at Professional Freelancer and Technical Support Engineer at Yotpo. Muhammad Razul holds Bachelor Of Science - Bs Tourism, Tourism And Travel Services Management, 8.9 from University Of San Jose-Recoletos.
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HighLevel
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Profile bio
About Muhammad Razul
Customer Technical Support at Professional Freelancer | Customer ServiceCustomer Technical Support at Professional Freelancer | Technical KnowledgeSolving technical issues for customers with professionalismAs a customer technical support specialist, I have more than four years of experience in providing assistance and solutions to customers who are facing technical issues with a product or service. I have worked with different platforms and tools, such as Yotpo Reviews, Yotpo Loyalty & Referrals, and Geek Squad.My core competencies include customer support, customer satisfaction, customer experience, and technical knowledge. I am adept at communicating with customers, troubleshooting problems, resolving complaints, and escalating issues when needed. I am also flexible and adaptable, as I can learn new skills and work from home. My mission is to solve technical issues for customers with professionalism, efficiency, and empathy.
Listed skills include Front Office, Food And Beverage, Public Speaking, Customer Service, and 3 others.
Current workplace
Muhammad Razul's current company
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15 roles
Muhammad Razul work experience
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Customer Service Agent
CurrentThe customer service role at HighLevel includes responding to inquiries, troubleshooting issues, assisting with onboarding, building client relationships, collecting feedback, and maintaining documentation. Key skills are strong communication, technical aptitude, organization, and a customer-focused approach. This role is vital for ensuring customer.
Apr 2024 - Present
Customer Technical Support
CurrentCustomer service technical support involves providing assistance and solutions to customers who are facing technical issues with a product or service. This role requires a combination of technical knowledge, communication skills, and a customer-focused approach.
Dec 2023 - Present
Technical Support Engineer
Technical Support Engineer for Yotpo Reviews and Yotpo Loyalty & Referrals
Mar 2022 - Dec 2023
Desktop Support Specialist
Collabera / Accentureas Desktop Remote Support / ADR AgentWorking at HomeAccenture Inc.
Sep 2019 - Aug 2021
Front Office Associate
Travelbee Management Corporationas Front Office Associate at Hotel Pier Cuatroas Bellman at BIG Hotel and Hotel Pier Cuatro
Sep 2018 - Jul 2019
Bellperson
Travelbee Management Corporationas Front Office Associate at Hotel Pier Cuatroas Bellman at BIG Hotel and Hotel Pier Cuatro
Sep 2018 - Jul 2019
Sep 2018 - May 2019
Waiter
Waiter on a Cruise ShipStandard Buffet SettingDoing "Rescues"-Casino Waiter (Complementary Drinks)-Gala Dinner
Apr 2017 - Jul 2017
Buffet Waiter
Waiter at Star Cruises (SuperStar Gemini)“The leading Cruise Line In Asia Pacific”Period: 07/04/17- 26/07/17
Apr 2017 - Jul 2017
Food And Beverage Training
Genting Star Tourism Academy
Trained Basics of Front Office and HousekeepingMore focused in Food and Beverage OperationsAnd Bar Service
Sep 2015 - Oct 2015
Nov 2014 - Feb 2015
Intern
Nov 2014 - Feb 2015
On The Job Training
Costumer Care Representative, Check in Counter
Dec 2012 - Feb 2013
Intern
Dec 2012 - Feb 2013
2 education records
Muhammad Razul education
Bachelor Of Science - Bs Tourism, Tourism And Travel Services Management, 8.9
Education record
FAQ
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What company does Muhammad Razul work for?
Muhammad Razul works for HighLevel.
What is Muhammad Razul's role at HighLevel?
Muhammad Razul is listed as Customer Service Agent at HighLevel.
Where is Muhammad Razul based?
Muhammad Razul is based in Cebu, Central Visayas, Philippines while working with HighLevel.
What companies has Muhammad Razul worked for?
Muhammad Razul has worked for Highlevel, Professional Freelancer, Yotpo, Geek Squad, and Travelbee.
How can I contact Muhammad Razul?
You can use AeroLeads to view verified contact signals for Muhammad Razul at HighLevel, including work email, phone, and LinkedIn data when available.
What schools did Muhammad Razul attend?
Muhammad Razul holds Bachelor Of Science - Bs Tourism, Tourism And Travel Services Management, 8.9 from University Of San Jose-Recoletos.
What skills is Muhammad Razul known for?
Muhammad Razul is listed with skills including Front Office, Food And Beverage, Public Speaking, Customer Service, Microsoft Excel, Leadership, and Microsoft Word.
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