Muhammad Refaat Email & Phone Number

Al-Qassim - Riyadh Expressway - Second Industrial City.

El Obour, Al Qalyubiyah, Egypt

Saudi Arabia

- Representing Qassim Corrugated Box Carton as one key face to the Strategic Accounts.- Involving the main Qassim Corrugated Box Carton stakeholders in the planning phases insures their buy-in for the implementation.- Strengthening customer relationships through direct communications.- Maintaining and promoting Qassim Corrugated Box Carton high-quality standards.- Developing awareness to a customer for all Qassim Corrugated Box Carton products and service availability.- Supporting Qassim Corrugated Box Carton Team to secure business growth and profitability.- Directing communications & Coordination with the Qassim Corrugated Box Carton Global Key Account Managers.- Establishing Targets and KPI’s to ensure fulfillment of Qassim Corrugated Box Carton strategic objectives with the Customer.- Conducting customer satisfaction surveys to identify performance gaps and or opportunities.- Using the Qassim Corrugated Box Carton term (SWOT / Strength- Weakness – Opportunities - Strength) to analyze and update the strategy with the customer.- Providing an evaluation of the business climate and its effect on sales goals.- Monitoring and reporting on product issues.- Evaluating feeder factory performance and identifying issues that may affect sales performance.- Assisting all BU’s in their plans and budget towards his key accounts.- Setting up an account capture strategy for each project.- Implementing and developing the account plan.- Setting consistent marketing skills and capabilities for the account team.- Living Qassim's Corrugated Box Carton core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Cairo Governorate, Egypt

1-Sales Coordinator between the company and its customers and knowledge of customer needs and work to meet them.2-Listening to customer requirements and presenting appropriately to make a sale.3-Maintaining and developing relationships with existing customers in person and via telephone calls and emails.4-Cold calling to arrange meetings with potential customers to prospect for new deals.5-Acting as a contact between a company and its existing and potential markets.6-Negotiating the terms of an agreement and closing deal.

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Contemporary Management, Applied Statistics - MBA, Presentation, Time Management, This is my big dream to get.

High Qualified, 2005