Muh. Rifan Miftahul Huda Email & Phone Number

Denpasar, Bali, Indonesia

•Assist in planning, coordinating, and executing trans-shipment operations to ensure timely and efficient cargo transfer between connecting flights.•Monitor trans-shipment processes to minimize delays, mishandling, and damage, ensuring adherence to customs regulations, security protocols, and international air transport regulations.•Work closely with internal teams including cargo operations, ground handling, and flight operations to ensure integrated trans-shipment activities. Collaborate with external partners such as freight forwarders and customs authorities.•Address operational challenges and customer concerns related to trans-shipment, ensuring swift resolution, and maintaining service quality.

Denpasar, Bali, Indonesia

•Assessed import export readiness value of sales for businesses with no exporting history, suggesting ways to overcome weaknesses when necessary.•Liaised with foreign customs agencies to arrange for inspections, clearances and delivery of shipments to final destinations.•Analysed import and export documentation for incoming and outgoing shipments, verifying accuracy and compliance to standards.•Managed responses from subsidiaries, answering enquiries appropriately.•Coordinated with other departments within company to verify proper completion of import and export documentation.

Denpasar, Bali, Indonesia

• High-energy Job Title with natural marketing and relationship-building talents. Plan and execute polished events and on-site promotions for clients. Promote products and services effectively via multiple social media platforms.• Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.• Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Denpasar, Bali, Indonesia

•Look for opportunities for new customers and maintain relationshipsbetween customers or clients.•Collaborate with other divisions to meet the company's profit needs.•Develop and present the customer's long and short term financialplans.•Understand the company's products, competitors, and business positionin the market.•Collaborate with the sales department to get potential customers ornew customers.•Exceeded targeted sales goals by 100% through proactive outreach.•Developed business growth plans by identifying key clients, criticaltargets and priority service lines.•Closed long-term agreements through skilful negotiation.

Denpasar, Bali, Indonesia

Bancassurance Spesialist, Handling Objection, Create the need Customers

Surabaya, East Java, Indonesia

•Resolved order and customs concerns swiftly through effectivecommunication and negotiation.•Developed robust operational processes to improve national andinternational delivery timeframes.•Liaised with international distribution companies, building professional,productive logistics relations.•Collaborated professionally with procurement and support teams to aidsmooth-running equipment movement and coordination.•Wrote and updated standard operating procedures for logisticsoperations, maintaining quality of service and positive brand image.•Maintained up-to-date export licenses to deliver compliant logisticsand freight services.

Surabaya Area, East Java, Indonesia

Looking for partner to improve project activities, funding, managing regulation

Surabaya Area, East Java, Indonesia

•Dispatched service support staff and coordinated with clients.•Resolved customer complaints promptly, using solution-focusedproblem-solving.•Provided after-sales support and follow up on issues and queries.•Increased customer satisfaction by offering friendly, helpful andinformative customer service.•Support with outbound calls to customers about specific sales andmarketing promotional campaigns.•Collaborated with other call centre professionals to improve customerservice.•Recorded details of callers complaints and inquiries and outlinedactions taken.