- Onboarded 400+ incoming vendors to talabat; including training of staff and managers on the operation of back-end systems (9cGo and VP) and troubleshooting early system-related problems like inaccurate delivery location- Conducted 70+ business reviews with vendors to identify opportunities for operational improvement in Vendor Delay, Vendor Fail Rate, Vendor Contact Rate, and Food is Ready Usage to help improve market share and profitability- Coordinated fulfillment of device shipment orders using the OBS system and warranty replacements in conjunction with the tMart and Operations team to ensure adequate supply and timely deliveries

- Assisted the account management team with troubleshooting vendor issues and optimizing content, ensuring effective client support and smooth operational processes- Supported the acquisition team in onboarding new brands by building and optimizing their menus, contributing to enhanced market presence and client satisfaction

- Implement the Back to School Project with 4 Qatar Foundation universities, including maintaining the tracker, establishing partnerships, coordinating marketing materials, managing procurement, and manning the booth- Helped establishing partnerships with 10+ hospitality, healthcare, and shopping mall entities- Assist on establishing a year-long calendar that accounts for international and national events, days, and news pertaining to talabat- Systemically track talabat competitors and conduct daily quality checks the Sales team to ensure optimal campaign implementation- Coordinate sustainability initiatives, from eco-friendly packaging to segregated waste management partnerships

- Supervise, support, and train a team of 18 Community Development Assistants with their budgetary and organizational requirements for events, residential complaints, and leadership-related goals- Organize and assist special SHRL projects such as new student pre-orientation week activities and staff recruitment drives- Coordinate responses to Community Living Standard violations and residential/medical emergencies

- Disseminate, received, and analyze information regarding QF-HRL facilities, programs, and procedures through the duty phone, desk hours, scheduled weekly meetings, and bulletin boards for residents- Act as a liaison between QF Students ( Incoming Undergraduates to Ph.D. Candidates) and QF-HRL Staff to address resident concerns, emergencies, and violations in a timely manner- Conceptualize, promote, and logistically handle events that encourage community-building through programs based on the themes of cultural competence, sustainability, and leadership

- Aided in the development of activations programming of Scoring for the Goals initiative in partnership with the UN Office of Global Partnerships and Supreme Council for Delivery and Legacy, including MetaVerse integration and family-friendly activities in the FIFA Fan Zone- Designed and presented SDG Pavilion activations to celebrated international and local partners- Facilitated Qatar’s Transforming Education Pre-summit that took place in QNCC, from designing the agenda and invitations to EAA Convener Presentation