Muhammad Saiful Email and Phone Number

• Developed graphic images and effects to achieve design goals• Worked directly with client to establish project scope, interaction guidelines, and project time lines• Provided competitive market analysis on the e-commerce site and proposed suggestions to the design and available functionality• Performed routine updates, upgrades and overall maintenance of website• Ensured accuracy of website content by thoroughly editing and cross-checking• Collaborated with copywriters on the creation of unique concepts that incorporated traditional and innovative strategies in alignment with advertising and marketing goals.• Managed client's website design from concept to final product.• Assisted internet marketing team to update client websites and increase search engine exposure. Collaborated with project manager and programmers to layout site functionality.• Assisted IT manager in setting up customer's web site hosting on company servers, registering domain names and preparing email accounts.

• Trained new employees on software and company procedures• Worked with employees to resolve "unsolvable" support requests• Providing support including talking staff through a series of actions, either face to face or over the telephone, including procedural documentation• Assisted local and remote users on use of computer devices to include smart phones and tablets• Configured, installed and maintained hardware/software equipment, PBX and door access including routers, switches, and network appliances.• Interacted with vendors to manage licensing/maintenance agreements and resolve hardware/software issues• Ensured network and IP connectivity established uptime service level agreements of all application servers, and back-end infrastructure• Install computers (Hardware & Software) and lay networks• Manage and maintain mainframes and server• Manage testing processes for new and existing processes• Planned and implemented a relocation of all PCs to a new corporate Center*Resign because moving to Kamunting, Perak

• Maintains hosting, domain, databases and manages backup, access, data recovery and IT security functions.• Build point to point networking system and wireless hotspot- Modem, Access Point & Router configuration • Monitors and updates IT software & security elements.• Consults with the IT Services teams and Supply Chain departments regarding user concerns.• Partners with Onsite Support and Service Managers to ensure networks and security systems are up-to-date.• Design or develop a web using wordpress or based programming - HTML, PHP & SQL. • Graphic design using Adobe Illustrator, Photoshop and video editor using Adobe After Effect• Install PC component, hardware & software. Cabling for RJ45, BNC.• Complies with Motion Network Sdn Bhd standards and procedures.• F&B department - part time work • Customer services - call & sent email to customers, collect database• Freelance web designer