 Manage CRM System  Checking and over view the report on daily basis. Making report on sales/out-standing for Higher Management. Coordination with technical/sales staff of Centre and North region regarding expenses. Checking the Tour expenses and disbursement to technical staff Checking of fuel and mobile allowance and disbursement to technical staff. Looking after and coordination with technical staff regarding complaint calls.  Manage Admin & HR related tasks. Prepare the attendance sheet /Biometric Management Follow-up the outstanding payments from Technical/sales department (Center & North) Follow up of missing receiving invoices with workshop (Center & North) Coordination with team leads all activity (Center & North) follow-up for pending issues of workshop like Deliveries and Stock-spares parts in workshop. Parts Requisition/Stock Inventory/Reconciliation and vice versa Compliance and reporting

 Performing office admin duties including HR functions Producing documents, briefing papers, reports and presentations Organizing office systems including maintenance of accounts Dealing with banks and petty cash transactions Working more closely with management and employees to resolve and coordinate HR related issues. Monitoring weekly/monthly employee progress reports

 Arranging of management travelling, visas and accommodation. Organizing and maintaining management meetings and sales related conferences Liaising with clients, suppliers and other office staff. Responsible for company accounts and office expense related budgets Keeping track of supplier payments and customer receipts including aging reports through customized ERP Maintaining customer, supplier and journal ledgers Perform monthly closing of financial records through ERP system Ensure timely completion of financial and other administrative audits Involved in staff related decision-making process Allocation of sufficient and efficient staff on different projects as per work requirement Maintaining weekly/monthly employee progress reports Worked with QC department to ensure clients satisfaction regarding delivered products Acting as the point of contact between the management, employees, suppliers and clients. Handle requests and queries appropriately. Manage office supplies and stock and place orders regularly Organize a filing system for important and confidential company documents