Muhammad Sarfaraz Email & Phone Number

Pakistan

Karāchi, Sindh, Pakistan

Karachi

o Leading the team of Sysadmin/Devops. o Linux and windows based Servers management. o End to end web site and application delivery.o Lead Network, Server, Datacenter, IP Telephony, Online Hosting and Desktop Support Teamso Ensure the availability, integrity, security, performance and reliability of data, voice networks, local & cloud hosted servers, storages, backup & recovery for smooth operations of Pakistan’s largest IT companyo Evaluate requirements and timely upgrade the infrastructure to ensure highest level of data security and protect information assets both on local and cloud infrastructure. o Shape operations to ensure that the technology infrastructure provides higher uptime and every team conduct timely maintenance of infrastructure services to avoid uncontrolled downtimeo Manage branch network connectivity and ensure all computers at branches are able to communicate with application servers hosted in centralize datacentero Develop backup strategy for all critical applications.o Process automation using different tools and technologies (GitHub, Jenkin, Dockers).o Oversee online hosting projects and operations which include adding new VPS or supporting existing more than 500 VPS hosted in AWS, Azure, Google Cloud and other Cloud Services providers. o Enabled centralized end point security features virus protection, Device control, Data control and application control for servers and desktop computers, enawble security between user and server farm and enable UTM firewall for all desktop userso Understand training requirement of all the staff, prepare career progress path for top performerso Ensure that the latest technology is adapted and implemented, deploy latest OS and applicationso Ensure timely upgrade of hardware firmware, OS updates and software patcheso Upgrade server & network hardware according to capacity requiremento Understand business requirement and provide technological cost effective solution

Karachi

o Company registration and completing other legal formalities. o Web Site and Application Development.o Managing Sysadmin/Devops operations. o Setting up Web & Application development teams that would be developing international projects. o Data Center, Network, Infrastructure, Information security projects management. o Setting up IT Support, consultancy and technical support functions nationwide. o Recruiting & Screening of resources to facilitates end users and corporate customers complaints. o Working on IT outsourcing business models. o Setting up different ISP setup nationwide.o Giving support to ISP for Network and Servers infrastructure. o Network revamping projects.

Karachi, Pakistan

o Firewalls Up gradation o Launching of core app for South African Client.o Creating Separate Environments for Development, UAT, QOS & Demoo Fortinet Email Gateway Deployment.o Deploying different IT Policies and Procedures.o Creating and implementing different IT processes for better IT delivery.o Enabling every team member achieve KPIs in efficient manner.o Looking after support team for campus and nationwide branches. o Creating different controls documents to minimize the risk of downtime and quick restoration of services due to any service outage. o Work closely with Application development, Database and web development teams for delivering of IT projects within given time frame. o Coordination with business regarding new initiatives of business and provisioning of resource allocations and related budgeting and procurement.o Translate business strategies into short, medium and long-term IT requirements. o Closely work with Internal & external auditors for proper IT auditing, clearing audit observations.o Responsible in managing the IT infrastructure assets deployed in data center, Head office or nationwide. o Managing the network of Data Center, Campus network and nationwide branches.o Managing the complete setup of call center & PABX. o Managing Servers farm of Microsoft and Linux Operating systems. o Managing Wi-Fi Network consisting of Cisco Access Points and different vendor’s access points and Wi-Fi routers. o Analyzing different IT solutions and their respective service providers and selecting best solutions within limited budget. o Oversee the maintenance of the Data Center’s power, cooling and physical security systems.o Managing Data Backups off all servers and desktop, laptop users. o Managing complete infrastructure of Primary Data Center and Disaster Recovery site.

Karachi, Sindh Pakistan

o Oversee all aspects of Network department operations including Communication (LAN, WAN, emails, etc). o Managing complete routing, switching and security infrastructure of KASB Bank network.o Managing campus network of Data, Voice and wireless.o Managing whole routing, switching and security setup of KASB Bank's Data Center.o Managing the network of 100+ branches of KASB Bank using OSPF routing protocol.o Maintain overall security of the Banks network, systems and data.o Assist with the planning and deployment of infrastructure security measures.o Proactive Network asset management, including maintenance of components inventory and related documentationso Test network performance and provide network performance statistics and reports, develop strategies for maintain network infrastructure.o Conduct feasibility studies for various upgrade projects, improvements, and other conversions.o Assist with the planning and deployment of infrastructure security measures- in line with global policies.o Define hardware and software standards in conjunctions with owners and stakeholders- in line with global strategy and plans.o Prepare RFPs, contracts, scope of work reports, and other documentations for infrastructure projects and associated efforts.o Managing Routing, Switching and Network Security of BCRS site, that resides in IBM.o Managing connectivity and security concerns of different banking applications (eg. ECIB, SWIFT, EUBS, Reuters, Treasury, Credit Checks).o Develop and manage relationships with vendor of staff augmentation and Network support.o Migrated VPN setup of remote access from routers to firewalls.o Played a major rule in servers virtualization project, Microsoft Exchange 2010 migration project, RDV up-gradation project and Oracle Rack Project.o Provide Technical support to address different system, application and network related issue to different IT teams like development, system/server management, ADC and core banking.

Karachi, Sindh, Pakistan

o Managing McAfee Sidewinder Firewalls of group companies ( KASB Securities, KASB Bank) o Managing McAfee Secure Email Gateway (IronMail) serving KASB Group companies. o Managing whole routing, switching and security setup of KASB Group Companies (KASB Bank, KASB securities, KASB funds, and KASB Capital)o Troubleshoot network when necessary and makes improvement to the network. Ensures that adequate and appropriate planning is provided to build secure architecture which meet industry standards.o Performed a variety of Network and Security tasks and activities which concerned with major network design, integration, and implementation, including network security products and support facilities. o Recommended changes to improve systems and network configuration, and determined hardware and software requirements related to such changes.o Coordination and execution of IT security policies and response to information security incidents. o Monitored network performance in order to determine whether adjustment need to be made, and to determined where changes will need to be made in the future.o Maintained logs related to network functions, analyze system performance records and maintenance and repair records.o Coordination with different vendors regarding their services (e.g. WTL, Transnet, WTL, Fiberlink, Multinet , cybernet, Commtel systems).o Managing Data Center’s network consists of different rack mounted servers and IBM Blade servers.o Gathered data pertaining to organization and used the information to identify, predict, interpret, and evaluate system and its requirements.o Managing VPN connectivity for the KASB users to connect from remote locations.o Managing different web servers connectivity and security concerns of ( Mail.kasb.com, mail1.kasb.com, online.kasbbank.com, kasb.kasbdirect.com, kasb.kasbdirect1.com, cashportal.kasb.com, mobile.kasb.com, eubs.com.pk etc).

Karachi, Sindh, Pakistan.

o Managing LAN setup of more then 300 node.o Monitoring and deploying IP Telephony setup for HBL consumer Office.o Monitoring and troubleshooting VOICE Gateways.o Monitoring and troubleshooting Cisco Unified Call Manager.o Configuring Cisco IP Phone series 7911, 7940 and 7060 in Cisco Unified Call Manager.o Monitoring four PRI on Fiber and two on radio link.o Making sure 24 ours network connectivity of different HBL banking applications servers (Misis , WBT , CTL etc).o Configuring users profile and assiging differetn access levels in Cisco Unified Call manager.o Deploying, Monitoring and toubleshooting Cisoco 3560 and 6500 series switches.o Monitoring and troubleshooting Cisco Unity Server.o Monitoring network performance by using Cisco Real Time Monitoring tool.o Creating separate VLAN for data and voice on access switches ( 3560 series) switches ans SVI on core switches (6500 Series).o Designign different subnets from IP Pools according to the recommendations and deploying those subnet for data and voice separately on switches and DHCP servers.o Cordination with different vendores regarding their services and issues.o Cordination with HBL head office regarding different IT related issues and problems.o Playing the role of cordinator for the support team of HBL.

Karachi, Sindh, Pakistan.

o Monitoring transmission from Headend and deploing new equipment.o Monitoring of all node’s of RF pland for Worldcall telecom Ltd. This project uses sceintific atlanta’s Prisma family of optical nodes and gainmaker Broadband amplifiers. o Initially two services i.e 88 analogue TV channels and High speed internet access was offered on network later on VoIP technology had also been started on the same network.o Instalation and commissionign of scientific Atlanta Prisma HDRx modules, Moderms , Upconverter and Downconverter.o Instalation and Commisioning of Scientific atlanta forward transmitters and receivers.o Instalation and commisioning of scientic atlan reverse and forward splitter combiners coublers.o Troubleshooting and managing NMS Department Equipment.o Updating and Configuration of the NMS serves.o Monitoring and deploying IP Telephony setup for HBL consumer Office.o Managing operations of inside headend.o Lead team of RF Technicians.o Responsibilities fro maintenance of Field equipment.o Take day to day backup of important configuration.o Technical support to different department.s

Mba, Mis

Bs(It), Information Technology