Successfully managed and grew sales across diverse global regions, consistently exceeding annual revenue targets.Led and mentored a high-performing sales team, fostering a culture of collaboration, accountability, and results-driven performance.Spearheaded the implementation and optimization of CRM systems, enhancing lead management, sales pipeline visibility, and customer engagement.Developed and executed tailored sales strategies to penetrate new markets and expand brand presence.Cultivated strong relationships with key stakeholders, ensuring client satisfaction and long-term business partnerships.Utilized data analytics and CRM insights to drive decision-making and improve sales processes.

We’ve been at the forefront of digital media marketing, transforming how brands connect with their audiences. Our passion is to harness creativity and data-driven strategies to propel your business forward in the digital realm.

Managed US, UK & Canada based Call Center Operations of 100+ Agents, ensuring smooth daily operations. Directed hiring and training of new Sales Representatives to enhance team performance. Analyzed sales statistics to identify growth opportunities and achieve sales targets. Developed plans to fill knowledge gaps within the team and ensure company quotas were met.

Managed sales operations for pre-owned vehicles, achieving monthly sales targets. Established and maintained relationships with customers to understand their needs and preferences.Completed analysis of employee expenditures and generated financial reports. Implemented effective sales strategies to drive revenue growth and increase market share.Facilitated sales processes from customer matching to documentation. Conducted vehicle inspections and appraisals, ensuring accurate pricing and fair trade-in values.

Supported business development and improved service through relationship building. Provided training to foodpanda APAC team and managed territories.Provided exceptional customer service via phone, email and chat channels, resolving inquiries and concerns efficiently. Maintained a high level of customer satisfaction through effective communication and problem-solving skills.Managed customer accounts, including order processing, billings inquiries, and product support. Monitored performance metrics and resolved customer issues efficiently.

Conducted electrical acceptance testing and monitored manufacturing operations. Diagnosed equipment issues and coordinated with production teams.Utilized SCADA for monitoring and collaborated with instrumentation department. Monitored manufacturing operations of electrical devices for compliance with safety protocols. Coordinated with production and instrumentation departments for smooth operations.

Produced engaging and error-free content with writing, editing and proofreading skills. Assisted in the creation of various public-facing materials under tight deadlines.Edited and proofread content to confirm proper grammar, quality and consistency with AP style. Demonstrated proficiency in crafting content tailored to specific audience and platforms. Provided writing support in fast-paced environment for variety of public-facing materials. Supported public-facing materials and met deadlines under pressure.

Instrument Overhaul Shop - Detailed diagnostics of plane instrument panels & to find out the problems to generate a report for suitable solutions.Electrical Overhaul Shop - Maintenance & building of plane electric generators & detailed study of plane electrical diagrams.Wide Body Hanger - Detailed plane maintenance and A, B, C checks.