Business Development and Account Management:Skilled at planning, managing, and executing account and territory plans. Efficient in Tele-sales and On-site Sales. Skilled at working effectively within cross-functional teams and analyze routes to leverage mutual skills for revenue generation. Communication and Relationship Management:Skilled at follow ups with customers/partners on regular basis to ensure customer/partner satisfaction. Maintain goodwill, respond to customer queries and deliver the same to management. Maintain. Delivering Presentations onsite or through web conferencing. Documenting each interaction with customers.Business Analysis and Solution Design:Effectively identified business requirements, and designed solutions. Enhanced technical knowledge and skills via self study, trainings, presentations and demonstrations both in-house and at customer end. Software development based on requirement gathering, design, implementation (SDLC).Technical Consultancy/ Business Analysis and Solution Design:Provided technical consultancy. Effectively identified business requirements, and designed solutions primarily on Microsoft Technologies. Enhanced technical knowledge and skills via self study, trainings, presentations and demonstrations both in-house and at customer end. Software development based on requirement gathering, design, implementation.Post Sales Support and Implementation:Provided post sales support for various projects developed on Core Microsoft Technologies. Received client queries, identified technical issues, delivered timely and effective solution. Provided support via telephone, email and on-site. Installed and configured developed solutions at client site also provided POC (Proof of Concept) to the customers. Resource Management:Responsible for managing and supervising a team of consultants, coordinating within the technical support department. Managing departmental function.