Strategic Planning of Mail Management Solutions Business, Bulk Distribution and Fleet Solutions Responsible for Annual Business Plan (ABF)Responsible for Quality of Service Audits of BUPreparation, implementation and timely completion of JOB PLANEfficient & Cost Effective Operation within allocated budgetsLoads & Capacity ManagementProcess ConsolidationMaintenance of Service QualityCost OptimizationPerformance MeasurementSystems / Processes Development & ImprovementOptimum Utilization of ResourcesOutlook of Operations (Men & Machine)Facilitation to Sales For New Business Negotiation / AcquisitionInter/ Cross Coordination (At Area, Regional & HO Levels)Administration of HR (Direct & Indirect Reporting’s)Succession Planning for Key PositionsInduction of Quality HRTraining & Development of TeamLeading country wide fleet operations having more than 800 commercial vehicles. Responsible for all of the dispatching, routing, and tracking of delivery vehicles. Ensuring company compliance of all transport policies, legislation and procedures. Managing, monitoring and developing a team of 1200 drivers and line managers. Strategic development of Fleet Operations Making sure that all transport fleet vehicles are properly maintained. Induction of Staff and their training. Regularly liaising with the Core TCS Operation Departments i.e. TCS Express. TCS Overland, TCS Ware housing and TCS Sentiments to ensure a smooth running of both departments. Developing and nurturing customer relationships. Identifying operational issues, potential problems and opportunities. Appraising staff performance and also taking disciplinary measures as and when required. Managing multi location fleet and maintaining vehicle facility and executing high security procedures.

Leading country wide fleet operations having more than 800 commercial vehicles. Responsible for all of the dispatching, routing, and tracking of delivery vehicles. Ensuring company compliance of all transport policies, legislation and procedures. Managing, monitoring and developing a team of 1200 drivers and line managers. Strategic development of Fleet Operations Making sure that all transport fleet vehicles are properly maintained. Induction of Staff and their training. Regularly liaising with the Core TCS Operation Departments i.e. TCS Express. TCS Overland, TCS Ware housing and TCS Sentiments to ensure a smooth running of both departments. Developing and nurturing customer relationships. Identifying operational issues, potential problems and opportunities. Appraising staff performance and also taking disciplinary measures as and when required. Managing multi location fleet and maintaining vehicle facility and executing high security procedures.

Developing , promoting and monitoring procurement & General Administration best practices Providing leadership and direction to the country wide Procurement and Administration team to enable the provision of high quality Administrative and Procurement services. Leading a country wide team and Inventory Stores. Repair & Maintenance services of offices, machinery, equipment etc. To Look after Business Travel arrangements of staff and executives. Lease & Rental agreements of offices Insurance Claim Settlements