Muhammad Sufian Md Radzi Email & Phone Number

Simpang Ampat, Penang, Malaysia

Simpang Ampat, Penang, Malaysia

Performs the installation, repair, and preventative maintenance of personal computer and related systems. - Assists in determining suitable software to meet user requirements. - Manage required supplies for printers. - Install software, patches, and updates on desktops, laptops and personal devices. - Keep accurate tracking of all assets supported by Deskside. - Provide 1st and 2nd line technical support for end-users computers hardware and software, printers and its network connectivity. - Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-users computers. - Assist Network Administrator/Analyst to troubleshoot end-users network-related issues. - Performs image builds for use on all desktop and laptops. - Ensure Systems are always up-to-date in terms of Security patches. - Propose system enhancements (software and hardware updates) that will improve the performance and reliability of the system. - Responsible for managing, administrating and supporting Flex AntiVirus, HIPS and Endpoint Encryption solution. - Responsible for discovering, analyzing, and closing of security incidents. Further being responsible for doing a root cause analysis and helping to establish prevention controls. - Provides support for FlexFlow and ERP. - Identifies issues of related subsystems and/or interfaces, integrated issues and performance related with problems. - Works with IT support personnel to analyze and solve network-related problems reported by end-users or thru proactive monitoring tools alerts. - Assists in maintaining and repairing network operating systems, the network cabling infrastructure, and other telecom related components.

Simpang Ampat, Penang, Malaysia

- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.- Prepare evaluations of software or hardware, and recommend improvements or upgrades.- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Shah Alam, Selangor

- Install and perform minor repairs to hardware, software, or peripheral equipment related to scanner document machine, following design or installation specifications.- Test new scanner machine- Maintain records of equipment maintenance work or repairs.- Maintain parts inventories and order any additional parts needed for repairs.- Align, adjust, or calibrate equipment according to specifications.to ensure that they are in working order.

Bachelor’S Degree, Cyber/Computer Forensics And Counterterrorism, 2.81

Activities and Societies: Computer Forensic Challenge - Third place

Bachelor'S Degree, Cyber/Computer Forensics And Counterterrorism

Diploma, Mobile Technology

Diploma, Mobile Technology