Muhammad Syaiful Email & Phone Number

Riau Islands, Indonesia

Bintan, Kepulauan Riau, Indonesia

• Guest Check-in/Check-out: Handling guest arrivals and departures•Customer Service: Responding to guest inquiries, resolving complaints, and providing information on hotel amenities and local attractions.•Reservations: Managing bookings (Transportation, Activity Spa or Food), cancellations, and coordinating with other departments.•Payments: Processing transactions and handling billing issues.•Problem Solving: Addressing guest concerns and finding solutions.•Administrative Tasks: Answering phones,and ensuring the front desk runs smoothly.•Upselling: Promoting hotel services and amenities to enhance guest experience.

Bintan, Kepulauan Riau, Indonesia

•Greet and assist guests courteously.•Arrange bookings for dining, entertainment, and transportation.•Provide local information and recommendations.•Handle special requests promptly.•Maintain accurate records and assist with administrative tasks.•Provide personalized guest services, coordinate special requests, and ensure guest security and satisfaction.•Ensure smooth guest pick-up and care for entrusted luggage.

Bintan, Kepulauan Riau, Indonesia

•Conducting guided tours, ensuring enjoyment and information.•Providing historical and cultural insights.•Ensuring safety and comfort of participants.•Responding to inquiries and offering excellent service.•Adhering to relevant regulations and guidelines.

Bintan, Kepulauan Riau, Indonesia

•Overseeing daily spa operations for smooth function and excellent customer service.•Managing staff, scheduling, training, evaluations, inventory, supplies, and customer inquiries.•Ensuring compliance with health and safety regulations.•Supervising budgeting and cost control.•Demonstrating strong communication, leadership, and spa operations expertise.

Tanjungpinang- Kepulauan Riau

•Greet and assist customers.•Recommend products based on preferences.•Build trust with customers.•Meet sales targets using effective techniques.•Ensure high customer satisfaction.•Maintain store and merchandising standards.•Stay updated on products and promotions.•Resolve customer issues promptly.•Collaborate with team for sales and service goals.