Muhammad Tahir Baig

Muhammad Tahir Baig Email and Phone Number

Shop No.19 Diamond Tower Ph:1 in Diamond City Gulshan-e-Mayamar, Karachi,Sindh 75340,Pakistan
Muhammad Tahir Baig's Location
Rawalpindi, Punjab, Pakistan, Pakistan
Muhammad Tahir Baig's Contact Details

Muhammad Tahir Baig work email

Muhammad Tahir Baig personal email

About Muhammad Tahir Baig

M. Tahir Baig is Sales Professional with blended experience of Customer Services. A dynamic candidate who has worked in media houses, been an anchor as well which can clearly describe his communication and presentation skills. An energetic and high spirited professional who also loves to write and fond of reading as well. As professional very provocative also focused in terms of targets and standard of work to be maintained. A team’s man as he has managed a team of more than 30 professional never like just a manager but a leader. Strategically sound with high range of emotional stability which makes him most effective in many cases.Tahir is employed with Mobilink – a VimpelCom Telecom Company as a Zonal Manager Customer Care. My 10+ Years’ experience in Customer Services, Call Centers, Indirect Sales, Capability Enhancement, Channel Management, and Media Industry has provided me with ample opportunities to develop, hone, and perfect my skills. On more than one occasions I have received positive feedback from my seniors on my efficiency in people management, optimum resource utilization, geo-strategic knowledge of north, and also earned me the title of The North man. I have a blended experience of Sales and customer care which makes me possess fine analytical skills while being in the market understanding customer needs and wants. I am looking forward to find new opportunity in aforementioned fields of my expertise. If your company shows interest to acquire my services than we can also have a formal interview / meeting, where required.I am experienced in:• Retail Operations Management• Sales & Margin Improvement • Key Account Management• Channel Management• Capability Enhancement• Teambuilding & Training• People Management• NPS Management• Customer Services• Closed Feedback loop / Customer Satisfaction

Muhammad Tahir Baig's Current Company Details
Al Nafay Enterprises

Al Nafay Enterprises

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CEO
Shop No.19 Diamond Tower Ph:1 in Diamond City Gulshan-e-Mayamar, Karachi,Sindh 75340,Pakistan
Employees:
11
Muhammad Tahir Baig Work Experience Details
  • Al Nafay Enterprises
    Ceo
    Al Nafay Enterprises Oct 2023 - Present
    Islāmābād, Pakistan
  • Al - Ghani Enterprises
    Ceo
    Al - Ghani Enterprises Jun 2022 - Present
    Rawalpindi, Punjab, Pakistan
  • Jazz
    Area Manager
    Jazz Sep 2021 - May 2022
    Chakwal District, Punjab, Pakistan
  • Jazz
    Area Manager
    Jazz Jan 2021 - Aug 2021
    Peshawar District, Khyber Pakhtunkhwa, Pakistan
    Looked After Peshawar City and Khyber Agency. Made Peshawar Offer a huge success, Launched 4G in Khyber Agency and added initial 35 Million Growth in overall Recharge Volume.
  • Jazz (Previously Known As Mobilink)
    Area Manager
    Jazz (Previously Known As Mobilink) Oct 2019 - Dec 2020
    Nowshehra, Kpk, Pakistan
    Looked After Charsadda, Mohmand Agency, Shabqadar Nowshehra and Pabbi. Launched Data rediness campaign in Mohmand Agency and also successfully launched Nowshehra Offer which was a huge Success adding an additional Recharge of 30 Million With Minimum investment in technology.
  • Jazz (Previously Known As Mobilink)
    Sales And Distribution Supervisor
    Jazz (Previously Known As Mobilink) Sep 2018 - Sep 2019
    Peshawar, Kpk, Pakistan
    *Managing over all 160 Million business volume with the help of 1200+ Retail Network of primary and secondary product lines.*Designing Push and Pull strategy based tactical business plans for immediate and long term affect. Managing ATL and BTL activities / Mass Engagement plans as primary enablers.*Managing extensive route plans for Distribution officers and Merchandising Officer to get maximum market footwork.*100% Compliance of supply chain needs at all outlets.
  • Jazz (Previously Known As Mobilink)
    Sales And Distribution Supervisor
    Jazz (Previously Known As Mobilink) Jan 2017 - Aug 2018
    Nowshehra, Kpk
    *Managing over all 100 Million business volume with the help of 1000+ Retail Network of primary and secondary product lines.*Designing Push and Pull strategy based tactical business plans for immediate and long term affect. Managing ATL and BTL activities / Mass Engagement plans as primary enablers.*Managing extensive route plans for Distribution officers and Merchandising Officer to get maximum market footwork.*100% Compliance of supply chain needs at all outlets.
  • Jazz (Previously Known As Mobilink)
    Zonal Manager Customer Care - Kohat, Kurram
    Jazz (Previously Known As Mobilink) Nov 2015 - Dec 2017
    Kohat, Kpk
    Promoted as Zonal Manager position to recruit, train and supervise 100+ Sales and Customer Services Officer’s team with help of 2 Supervisors. Foster challenging and performance driven environment in which employees are motivated to deliver. Train, Manage and leverage Sales and Services team operations to ensure aggressive and efficient results. To ensure every contact at all touch points must have “Customers WOW experience” while improving NPS (Net Promoter Score) and keeping sales figures at par.
  • Jazz (Previously Known As Mobilink)
    Zonal Manager - Customer Care - Swat, Dir, Chitral, Gb
    Jazz (Previously Known As Mobilink) Nov 2011 - Nov 2015
    Mingora, Kpk
    Promoted as Zonal Manager position to recruit, train and supervise 100+ Sales and Customer Services Officer’s team with help of 2 Supervisors. Foster challenging and performance driven environment in which employees are motivated to deliver. Train, Manage and leverage Sales and Services team operations to ensure aggressive and efficient results. To ensure every contact at all touch points must have “Customers WOW experience” while improving NPS (Net Promoter Score) and keeping sales figures at par.
  • Jazz (Previously Known As Mobilink)
    Customer Care Executive
    Jazz (Previously Known As Mobilink) Feb 2011 - Nov 2011
    Mobilink Business Center, Peshawar
    Handling customer queries regarding SIM changes, and Re-creation.Nation Wide Dialing, International Roaming and BillingMaking daily, weekly, monthly and yearly reports of activities performed by the Customer Services Representatives and the Service CenterTraining newly appointed CSRs and internsOfficiating in absence of Service Center Manager
  • Mobilink
    Contact Center Agent
    Mobilink Aug 2006 - Feb 2011
    Islamabad
    Giving on call support to the customers in minimum time, keeping quality standards at par.Maintaining your qualitative and quantitative standards,Be a team player and perform as a team, support peers, where required.Keeping customer centric approach, provide total customer satisfaction at all levels.
  • Pakistan Broadcasting Corporation
    Radio Jockey
    Pakistan Broadcasting Corporation Nov 2002 - Nov 2013
    Peshawar, Islamabad
    RJ and Production Associate – Part Time Contractual.Was working as an RJ doing on air live shows on Radio and was also responsible for jingle and promos production as associate with senior producer.Locations: Peshawar, Islamabad
  • Go Locum Pvt Ltd
    Team Lead Sales & Services
    Go Locum Pvt Ltd Jul 2004 - Aug 2006
    Peshawar
    An Outbound B2B Contact center, providing medical service specialists to enlisted hospitals in Ireland, Scotland, UK and New Zealand.To manage team while getting the maximum output including Sales and coordination with the customers keeping customer satisfaction on the top priority.To enhance business relations with the institutions and their key persons to get maximum share in business offered by them.

Muhammad Tahir Baig Skills

Call Centers Team Management Troubleshooting Telecommunications Team Leadership Call Center Gsm Customer Experience Team Building Teamwork Customer Satisfaction Customer Retention Project Management Management Training Microsoft Office Project Planning Customer Service Time Management Crm Analysis Sales Computer Network Operations Leadership Negotiation Business Development Performance Management Analytical Skills

Muhammad Tahir Baig Education Details

Frequently Asked Questions about Muhammad Tahir Baig

What company does Muhammad Tahir Baig work for?

Muhammad Tahir Baig works for Al Nafay Enterprises

What is Muhammad Tahir Baig's role at the current company?

Muhammad Tahir Baig's current role is CEO.

What is Muhammad Tahir Baig's email address?

Muhammad Tahir Baig's email address is dj****@****ail.com

What schools did Muhammad Tahir Baig attend?

Muhammad Tahir Baig attended University Of Peshawar.

What are some of Muhammad Tahir Baig's interests?

Muhammad Tahir Baig has interest in Social Services.

What skills is Muhammad Tahir Baig known for?

Muhammad Tahir Baig has skills like Call Centers, Team Management, Troubleshooting, Telecommunications, Team Leadership, Call Center, Gsm, Customer Experience, Team Building, Teamwork, Customer Satisfaction, Customer Retention.

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