Muhammad Tahir Baig Email and Phone Number
Muhammad Tahir Baig work email
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Muhammad Tahir Baig personal email
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M. Tahir Baig is Sales Professional with blended experience of Customer Services. A dynamic candidate who has worked in media houses, been an anchor as well which can clearly describe his communication and presentation skills. An energetic and high spirited professional who also loves to write and fond of reading as well. As professional very provocative also focused in terms of targets and standard of work to be maintained. A team’s man as he has managed a team of more than 30 professional never like just a manager but a leader. Strategically sound with high range of emotional stability which makes him most effective in many cases.Tahir is employed with Mobilink – a VimpelCom Telecom Company as a Zonal Manager Customer Care. My 10+ Years’ experience in Customer Services, Call Centers, Indirect Sales, Capability Enhancement, Channel Management, and Media Industry has provided me with ample opportunities to develop, hone, and perfect my skills. On more than one occasions I have received positive feedback from my seniors on my efficiency in people management, optimum resource utilization, geo-strategic knowledge of north, and also earned me the title of The North man. I have a blended experience of Sales and customer care which makes me possess fine analytical skills while being in the market understanding customer needs and wants. I am looking forward to find new opportunity in aforementioned fields of my expertise. If your company shows interest to acquire my services than we can also have a formal interview / meeting, where required.I am experienced in:• Retail Operations Management• Sales & Margin Improvement • Key Account Management• Channel Management• Capability Enhancement• Teambuilding & Training• People Management• NPS Management• Customer Services• Closed Feedback loop / Customer Satisfaction
Al Nafay Enterprises
View- Employees:
- 11
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CeoAl Nafay Enterprises Oct 2023 - PresentIslāmābād, Pakistan -
CeoAl - Ghani Enterprises Jun 2022 - PresentRawalpindi, Punjab, Pakistan
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Area ManagerJazz Sep 2021 - May 2022Chakwal District, Punjab, Pakistan -
Area ManagerJazz Jan 2021 - Aug 2021Peshawar District, Khyber Pakhtunkhwa, PakistanLooked After Peshawar City and Khyber Agency. Made Peshawar Offer a huge success, Launched 4G in Khyber Agency and added initial 35 Million Growth in overall Recharge Volume. -
Area ManagerJazz (Previously Known As Mobilink) Oct 2019 - Dec 2020Nowshehra, Kpk, PakistanLooked After Charsadda, Mohmand Agency, Shabqadar Nowshehra and Pabbi. Launched Data rediness campaign in Mohmand Agency and also successfully launched Nowshehra Offer which was a huge Success adding an additional Recharge of 30 Million With Minimum investment in technology. -
Sales And Distribution SupervisorJazz (Previously Known As Mobilink) Sep 2018 - Sep 2019Peshawar, Kpk, Pakistan*Managing over all 160 Million business volume with the help of 1200+ Retail Network of primary and secondary product lines.*Designing Push and Pull strategy based tactical business plans for immediate and long term affect. Managing ATL and BTL activities / Mass Engagement plans as primary enablers.*Managing extensive route plans for Distribution officers and Merchandising Officer to get maximum market footwork.*100% Compliance of supply chain needs at all outlets. -
Sales And Distribution SupervisorJazz (Previously Known As Mobilink) Jan 2017 - Aug 2018Nowshehra, Kpk*Managing over all 100 Million business volume with the help of 1000+ Retail Network of primary and secondary product lines.*Designing Push and Pull strategy based tactical business plans for immediate and long term affect. Managing ATL and BTL activities / Mass Engagement plans as primary enablers.*Managing extensive route plans for Distribution officers and Merchandising Officer to get maximum market footwork.*100% Compliance of supply chain needs at all outlets. -
Zonal Manager Customer Care - Kohat, KurramJazz (Previously Known As Mobilink) Nov 2015 - Dec 2017Kohat, KpkPromoted as Zonal Manager position to recruit, train and supervise 100+ Sales and Customer Services Officer’s team with help of 2 Supervisors. Foster challenging and performance driven environment in which employees are motivated to deliver. Train, Manage and leverage Sales and Services team operations to ensure aggressive and efficient results. To ensure every contact at all touch points must have “Customers WOW experience” while improving NPS (Net Promoter Score) and keeping sales figures at par. -
Zonal Manager - Customer Care - Swat, Dir, Chitral, GbJazz (Previously Known As Mobilink) Nov 2011 - Nov 2015Mingora, KpkPromoted as Zonal Manager position to recruit, train and supervise 100+ Sales and Customer Services Officer’s team with help of 2 Supervisors. Foster challenging and performance driven environment in which employees are motivated to deliver. Train, Manage and leverage Sales and Services team operations to ensure aggressive and efficient results. To ensure every contact at all touch points must have “Customers WOW experience” while improving NPS (Net Promoter Score) and keeping sales figures at par. -
Customer Care ExecutiveJazz (Previously Known As Mobilink) Feb 2011 - Nov 2011Mobilink Business Center, PeshawarHandling customer queries regarding SIM changes, and Re-creation.Nation Wide Dialing, International Roaming and BillingMaking daily, weekly, monthly and yearly reports of activities performed by the Customer Services Representatives and the Service CenterTraining newly appointed CSRs and internsOfficiating in absence of Service Center Manager -
Contact Center AgentMobilink Aug 2006 - Feb 2011IslamabadGiving on call support to the customers in minimum time, keeping quality standards at par.Maintaining your qualitative and quantitative standards,Be a team player and perform as a team, support peers, where required.Keeping customer centric approach, provide total customer satisfaction at all levels. -
Radio JockeyPakistan Broadcasting Corporation Nov 2002 - Nov 2013Peshawar, IslamabadRJ and Production Associate – Part Time Contractual.Was working as an RJ doing on air live shows on Radio and was also responsible for jingle and promos production as associate with senior producer.Locations: Peshawar, Islamabad -
Team Lead Sales & ServicesGo Locum Pvt Ltd Jul 2004 - Aug 2006PeshawarAn Outbound B2B Contact center, providing medical service specialists to enlisted hospitals in Ireland, Scotland, UK and New Zealand.To manage team while getting the maximum output including Sales and coordination with the customers keeping customer satisfaction on the top priority.To enhance business relations with the institutions and their key persons to get maximum share in business offered by them.
Muhammad Tahir Baig Skills
Muhammad Tahir Baig Education Details
Frequently Asked Questions about Muhammad Tahir Baig
What company does Muhammad Tahir Baig work for?
Muhammad Tahir Baig works for Al Nafay Enterprises
What is Muhammad Tahir Baig's role at the current company?
Muhammad Tahir Baig's current role is CEO.
What is Muhammad Tahir Baig's email address?
Muhammad Tahir Baig's email address is dj****@****ail.com
What schools did Muhammad Tahir Baig attend?
Muhammad Tahir Baig attended University Of Peshawar.
What are some of Muhammad Tahir Baig's interests?
Muhammad Tahir Baig has interest in Social Services.
What skills is Muhammad Tahir Baig known for?
Muhammad Tahir Baig has skills like Call Centers, Team Management, Troubleshooting, Telecommunications, Team Leadership, Call Center, Gsm, Customer Experience, Team Building, Teamwork, Customer Satisfaction, Customer Retention.
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