Muhammad Umar Email and Phone Number
With over a decade of experience in software development and IT projects, I am a Google Certified Project Manager and Certified Scrum Master dedicated to driving digital transformation and innovation. Currently leading projects at Alfalah Insurance Company Limited, I have successfully implemented new software and technologies that have increased efficiency, reduced costs, and enhanced customer engagement through digital products like mobile apps and online portals.My expertise includes:Digital Transformation: Spearheading initiatives that improve digital maturity and competitiveness in the market.Artificial Intelligence & Automation: Integrating AI solutions to optimize processes within the insurance sector.Data Analytics: Managing projects that provide deeper insights into customer behavior, enabling data-driven decision-making.Cross-Functional Leadership: Bringing together IT, marketing, and operations teams to develop and implement innovative solutions.Business Intelligence & Integration: Formerly led BI initiatives and successfully executed integrations with banking partners.Prior to my current role, I served as a Product Consultant and Solution Architect for custom ERP and HRIS systems at EfroTech Services. My responsibilities included gathering customer requirements, analyzing business processes, and designing tailored solutions that seamlessly integrated with existing systems.At Inbox Business Technologies, I worked as an Oracle ERP Consultant, where I was involved in end-to-end implementations, configurations, and support for modules like Enterprise Asset Management, Inventory, and Procurement across projects for organizations such as Pakistan Defense Authority and Mobilink.I am passionate about leveraging technology to solve complex business challenges and am always keen to stay abreast of the latest digital trends. Let's connect to explore opportunities for collaboration and innovation.Skills & Certifications:Google Certified Project ManagerCertified Scrum MasterBusiness Intelligence (BI)Stakeholder ManagementStrategic PlanningSolution ArchitectureEnterprise Resource Planning (ERP)Oracle EBS Implementation
Alfalah Insurance Company Limited
View- Website:
- alfalahinsurance.com
- Employees:
- 210
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Project Manager (Software Development And It Projects)Alfalah Insurance Company Limited Jun 2018 - PresentLahore, PakistanImplementation of New Software and TechnologiesAs a Software Project Manager and Scrum Master, I led cross-functional teams in adopting new software and technologies using Agile methodologies. This streamlined processes, increased efficiency, and resulted in significant cost savings.Development of Digital Products and ServicesI spearheaded the creation of digital solutions like mobile apps, online portals, and self-service tools. Utilizing the Scrum framework, these initiatives enhanced customer experience and boosted engagement with the company.Data and Analytics Project ManagementBy managing data and analytics projects through Agile practices, I enabled the company to gain deeper insights into customer behavior. This facilitated data-driven decisions, improving marketing strategies and sales performance.Automation and AI Implementation in InsuranceI oversaw the integration of automation and artificial intelligence in the insurance sector. Leading Scrum teams, we improved processes and reduced operational costs, giving the company a competitive edge.Cross-Functional Team LeadershipMy ability to lead and unify IT, marketing, and operations teams was crucial in developing innovative digital solutions. Effective collaboration under the Scrum framework ensured successful project outcomes.Staying Ahead with Digital TrendsI continuously monitored the latest digital trends and technologies, identifying opportunities for growth. Implementing these through Agile methodologies kept the company competitive and fostered continuous improvement.Driving Digital TransformationBy leading digital transformation initiatives as a Scrum Master, I enhanced the company's digital maturity. This not only improved success in the digital landscape but also cultivated a culture of adaptability and learning.
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Product ConsultantEfrotech Services Jul 2017 - Jun 2018Lahore, PakistanContinued to serve as a Project Manager and Functional Consultant, Wrapped around a new title "Product Consultant" similar to my previous position. The key difference was working with a custom-built ERP and HRIS system rather than Oracle E-Business Suite. This experience allowed me to adapt my skills to new technologies and contribute to the development of tailored solutions that met specific organizational needs.Key Responsibilities:- Business and Functional Analysis: Prepared business and functional requirement documents for various projects. Analyzed current systems by collaborating with business stakeholders and cross-functional teams.- System Mapping and Customization: Mapped client requirements to the custom ERP and HRIS functionalities. Identified gaps and delivered solutions through customizations, workarounds, and process reengineering.- Issue Resolution and Testing: Analyzed and resolved issues in the production system to ensure smooth operations. Tested new enhancements and provided functional overviews to the technical team.- Implementation and Support: Involved in end-to-end implementation of modules like Inventory Management and Human Resources. Performed configuration setups and conducted training sessions for end-users. Provided ongoing application enhancement and support for key modules. -
Oracle Erp ConsultantInbox Business Technologies Jun 2013 - Jan 2017Lahore, PakistanResponsible for preparing business and functional requirement documents for various projects. This involved analyzing the current system by interacting with business stakeholders and cross-functional teams to understand their needs and processes. AAccountable for all deliverables, including data extraction programs, and for mapping client requirements with Oracle's standard functionality. When gaps were identified, I provided solutions through customizations, workarounds, reengineering, and form personalizations.I designed customizations and workarounds for various business requirements in Oracle E-Business Suite (EBS) R12. Part of my responsibilities included analyzing issues in the production system and resolving them promptly. I tested the functionality of new enhancements for new entities in R12, ensuring they met the required standards before deployment. Additionally, I was involved in application enhancement and support for modules such as Supply Chain Management (SCM), Enterprise Asset Management (EAM), and Procurement. I participated in end-to-end Oracle Inventory and Asset Management project implementations, performing configuration setups and conducting Conference Room Pilots (CRP). I conducted training sessions for end-users and provided production support to ensure smooth system operations.Modules:- Enterprise Asset Management- Inventory- iProcurement- Procurement Contracts- Purchasing -
InternErnst & Young Apr 2013 - Jun 2013Lahore Pakistan
Muhammad Umar Skills
Muhammad Umar Education Details
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Data Analysis, Erp, Financial Planning And Risk Management
Frequently Asked Questions about Muhammad Umar
What company does Muhammad Umar work for?
Muhammad Umar works for Alfalah Insurance Company Limited
What is Muhammad Umar's role at the current company?
Muhammad Umar's current role is CSM® | Google™ Certified - Project Management Professional | MSc (Fin, Risk, ERP).
What schools did Muhammad Umar attend?
Muhammad Umar attended The University Of Lahore.
What skills is Muhammad Umar known for?
Muhammad Umar has skills like Systems Analysis, Consulting, Requirements Analysis, Oracle E Business Suite, Enterprise Resource Planning, Web Applications, Team Management, Customer Relationship Management, Oracle, Oracle Erp, Microsoft Excel, Testing.
Who are Muhammad Umar's colleagues?
Muhammad Umar's colleagues are Manam Taqi, Maqsood Hassan, Haseeb Ahmed, Yasir Ali Zahid, Sana Talib, Sumaira Rana, Omar Zaman.
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