Muhammad Umar Email & Phone Number

Lahore, Pakistan

Implementation of New Software and TechnologiesAs a Software Project Manager and Scrum Master, I led cross-functional teams in adopting new software and technologies using Agile methodologies. This streamlined processes, increased efficiency, and resulted in significant cost savings.Development of Digital Products and ServicesI spearheaded the creation of digital solutions like mobile apps, online portals, and self-service tools. Utilizing the Scrum framework, these initiatives enhanced customer experience and boosted engagement with the company.Data and Analytics Project ManagementBy managing data and analytics projects through Agile practices, I enabled the company to gain deeper insights into customer behavior. This facilitated data-driven decisions, improving marketing strategies and sales performance.Automation and AI Implementation in InsuranceI oversaw the integration of automation and artificial intelligence in the insurance sector. Leading Scrum teams, we improved processes and reduced operational costs, giving the company a competitive edge.Cross-Functional Team LeadershipMy ability to lead and unify IT, marketing, and operations teams was crucial in developing innovative digital solutions. Effective collaboration under the Scrum framework ensured successful project outcomes.Staying Ahead with Digital TrendsI continuously monitored the latest digital trends and technologies, identifying opportunities for growth. Implementing these through Agile methodologies kept the company competitive and fostered continuous improvement.Driving Digital TransformationBy leading digital transformation initiatives as a Scrum Master, I enhanced the company's digital maturity. This not only improved success in the digital landscape but also cultivated a culture of adaptability and learning.

Lahore, Pakistan

Continued to serve as a Project Manager and Functional Consultant, Wrapped around a new title "Product Consultant" similar to my previous position. The key difference was working with a custom-built ERP and HRIS system rather than Oracle E-Business Suite. This experience allowed me to adapt my skills to new technologies and contribute to the development of tailored solutions that met specific organizational needs.Key Responsibilities:- Business and Functional Analysis: Prepared business and functional requirement documents for various projects. Analyzed current systems by collaborating with business stakeholders and cross-functional teams.- System Mapping and Customization: Mapped client requirements to the custom ERP and HRIS functionalities. Identified gaps and delivered solutions through customizations, workarounds, and process reengineering.- Issue Resolution and Testing: Analyzed and resolved issues in the production system to ensure smooth operations. Tested new enhancements and provided functional overviews to the technical team.- Implementation and Support: Involved in end-to-end implementation of modules like Inventory Management and Human Resources. Performed configuration setups and conducted training sessions for end-users. Provided ongoing application enhancement and support for key modules.

Lahore, Pakistan

Responsible for preparing business and functional requirement documents for various projects. This involved analyzing the current system by interacting with business stakeholders and cross-functional teams to understand their needs and processes. AAccountable for all deliverables, including data extraction programs, and for mapping client requirements with Oracle's standard functionality. When gaps were identified, I provided solutions through customizations, workarounds, reengineering, and form personalizations.I designed customizations and workarounds for various business requirements in Oracle E-Business Suite (EBS) R12. Part of my responsibilities included analyzing issues in the production system and resolving them promptly. I tested the functionality of new enhancements for new entities in R12, ensuring they met the required standards before deployment. Additionally, I was involved in application enhancement and support for modules such as Supply Chain Management (SCM), Enterprise Asset Management (EAM), and Procurement. I participated in end-to-end Oracle Inventory and Asset Management project implementations, performing configuration setups and conducting Conference Room Pilots (CRP). I conducted training sessions for end-users and provided production support to ensure smooth system operations.Modules:- Enterprise Asset Management- Inventory- iProcurement- Procurement Contracts- Purchasing

Lahore Pakistan