Chief Technology Officer
CurrentResponsible for establishing a robust technology roadmap for ICT & ITS Services delivery across Motorways of Pakistan. Moreover, planned a Digital Transformation Roadmap for ONPL operations optimization & raising the bar of service delivery.Key Responsibilities:Develop technical aspects of the company’s strategy to ensure alignment with its business goalsDiscover and implement new technologies that yield competitive advantageHelp departments use technology profitablySupervise system infrastructure to ensure functionality and efficiencyBuild quality assurance and data protection processesMonitor KPIs and IT budgets to assess technological performanceUse stakeholders’ feedback to inform necessary improvements and adjustments to technologyCommunicate technology strategy to partners and investorsMajor Contributions to ONPL Services:• Established standardized Toll Plaza Deployment Plans for ITS services.• Established ONPL product development strategy & plan aligned with the organization's business goals.• Established a Product plan for PISM platform which paved way for multiple business opportunities.• Upgraded ICT infrastructure across Roads for smooth communication & service delivery.• Upgraded Power infrastructure across Motorways.• Provided Organization a well thought of ICT Infrastructure Roadmap.• Established Digital Transformation strategy for ONPL.• Developed automation workflows for Mobile Repair Teams (MRT) & Optical Response Team (ORT).• Established ITS Operations Command Center (OCC) with a non-conventional strategy for higher response times & minimum SLA breaches.• Provided the organization with a long-term plan for ITS (Advance Traffic Management System) deployment across Motorways of Pakistan.