Demonstrated exceptional technical skills in integrating sensors, configuring devices, and connecting them to IoT platforms for real-time data monitoring and control. Possess in-depth knowledge of telematics systems and their application in fleet management, security, safety, and fuel efficiency optimization.Leadership & Problem-Solving: Effectively led and guided teams during project execution, ensuring timely completion and quality deliverables. Proactively identified and resolved technical challenges, analyzed information, and developed alternative solutions as needed.Client Relationship Management: Established and maintained positive relationships with key clients from RTA Dubai, Dubai Police, Sharjah Police, Ekar, Emirates Transport, Car Rental companies, and Ready Mix. Proactively addressed client concerns and inquiries, ensuring their satisfaction and project success. Possess the ability to understand diverse client needs and tailor solutions accordingly.Specific Project Accomplishments: RTA Dubai RMS Project: Streamlined limousine operations with GPS, RFID, and additional sensors for enhanced security and passenger safety. Ekar Dubai car sharing project: Enabled app-based vehicle control and fuel level monitoring through efficient GPS and sensor integration. Emirates Transport School Buses Project UAE: Ensured child safety and bus security with comprehensive MDVR, camera system, sensor network, and panic button integration. Secure Path for Dubai and Sharjah Police: Enhanced rent-a-car security with GPS, Immobilizer, starter cut-off, and fuel cut-off features. Ready Mix Concrete Mixture Project AUH: Improved concrete delivery operations with GPS, RFID, Rotation Sensor, and water flow sensor integration for real-time tracking and monitoring.

Empowering New Technicians: Arrange installation tools, equipment, and training resources for onboarding new technicians. Streamlined Operations: Manage daily technician schedules, ensuring efficient project execution. Expert Troubleshooting: Utilize diagnostic tools to pinpoint and resolve vehicle-related issues during installations. On-Site Support: Assist technicians in the field, addressing any challenges that may arise during installations. Client-facing Expertise: Meet with clients and agencies to handle complaints and inquiries related to our GPS and real-time location solutions. Sales Advocate: Provide pre-sales support for our fleet management and personal safety solutions, effectively communicating their value proposition. Technical Support Hero: Deliver 24/7 technical assistance and first-level support to clients via various channels. Training & Knowledge Transfer: Develop and deliver training (remotely or in person) to clients, covering product usage, device configuration, and installation. Nationwide Client Engagement: Accompany sales representatives on client visits across the UAE, demonstrating device features and resolving client queries. Sensor Integration Specialist: Test and integrate diverse sensors (Load Level, Fuel Level, ECU adapters, Ultrasonic, RFIDs, etc.) to create customized solutions for clients. Possess a strong willingness to learn and adapt to new technologies. Industry Event Participation: Represent the company at major events like Expo 2020 and GITEX Dubai, showcasing our solutions and fostering industry connections.

Worked with customers to determine their needs and recommend the rightproduct to solve the customer’s problem;• Provided information about products and services;• Took orders, determined charges, and oversaw billing and payments;• Drove to customer sites to do the installation or troubleshooting.

GPS Installation TechnicianGPS device installation in all sort of vehicles;• Troubleshooting, device configuration, analyzing root cause problem andsolving;• Documents service and installation actions by completing forms and reports;• Guiding the team on tasks and solutions;

GPS device installation in all sort of vehicles;• Troubleshooting, device configuration, analyzing root cause problem andsolving;• Documents service and installation actions by completing forms and reports;• Guiding the team on tasks and solutions;• Arranging visits to clients and driving to customer sites to do the installationor troubleshooting alongwith the team. Reporting to Technical Manager.

GPS device installation in all sort of vehicles;working on different projects.• Troubleshooting, device configuration, analyzing root cause problem andsolving;• Documents service and installation actions by completing forms and reports;• Guiding the team on tasks and solutions;• Arranging visits to clients and driving to customer sites to do the installationor troubleshooting along with the team. Reporting to Technical Manager.

Keeping equipment available for use by inspecting and testing vehicles;• Rapid service for all vehicles’• Dismantling and installation of the inactivated car parts with new ones;• Completion of the intervention workshop such as programming, updating,coding/decoding, replacementof parts, etc.;• Verifying vehicle serviceability by conducting test drives; adjusting controlsand systems. Maintainingvehicle records by recording services and repairs;• Keeping shop equipment operating by following operating instructions;troubleshooting breakdowns;maintaining supplies; performing preventive maintenance; calling for repairs;• Explaining to clients their automotive problems and the repairs done on theirvehicles;• Containing costs by using warranty; evaluating service and parts options;• Updating job knowledge by participating in educational opportunities; readingservice publications.