Developed and delivered comprehensive training materials, enhancing team performance and upskilling staff.Automated workflows using Monday.com, significantly boosting productivity and streamlining processes.Created detailed guides for using Tango Workflows, enabling more efficient workflow adoption.Designed and maintained a user-friendly Wix website to improve the company’s digital presence.Monitored and optimized the PIP (Performance Improvement Plan) program, leading to a measurable increase in employee performance.Supported administrative tasks and facilitated team coordination for smooth operations.

Personal Lines Quoting & Data Management Specialist | Frazier Insurance AgencyIn my role at Frazier Insurance Agency, I specialize in optimizing insurance operations through a blend of technology and customer service excellence. My core responsibilities include:Personal Lines Quoting: Leveraging AMS360 and PL Rater to deliver accurate and competitive quotes, ensuring tailored insurance solutions for clients.Data Management & Automation: Efficiently manage client data within AMS360, ensuring data integrity and accessibility. Extract and analyze data from key carrier sites including Hanover, Progressive, Travelers, Safeco, and Southern Pioneer to support underwriting and policy servicing.Project Management with Monday.com: Streamline team workflows by managing and automating processes within Monday.com, improving productivity and collaboration across the agency.Agency Zoom & Pipeline Management: Oversee Agency Zoom operations, automating client communication and sales funnels to enhance customer engagement and optimize pipeline management.Email Management: Maintain prompt and professional communication with clients and carriers, ensuring smooth information flow and timely resolution of inquiries.With a focus on efficiency and process improvement, I help the agency deliver exceptional service to clients while driving operational excellence.

Led the development and implementation of a health application, driving project success through strategic planning and execution.Oversaw team training and development (T&D), fostering a supportive learning environment to enhance team capabilities.Managed the recruitment process, conducting interviews and screening to identify the best talent for the organization.Content Writing.

Department of Psychology ISP.• Helping other students in their research work.• Statistical analysis (SPSS).• Scientific writting according to APA.

Collaborated closely with officers and administrative staff to ensure seamless operations at CMH Multan.Managed distribution and inventory of ENT surgical equipment, ensuring timely availability for patients and hospital needs.Identified and negotiated with cost-effective vendors, overseeing day-to-day procurement activities for medical supplies such as BariPlast Inj., Merocele gel, Antifog solutions, Myringotomy Kits, DNS sets, FESS Kits, and Thyroid equipment.Coordinated disposal of plastic surgical waste, ensuring compliance with regulatory requirements through collaboration with third-party service providers.Prepared and submitted accurate financial reports, managing budgets and expense tracking to facilitate decision-making for higher authorities.Conducted quality checks to guarantee timely delivery and optimal condition of medical equipment to support patient care.

• Learning about different psychological therapies.• Evaluation and history taking of patients.• Providing support and care to the patients.• Learning administration of Psychological interventions.• Breathing therapy, relaxation therapy, anger management, stress management.• Comprehensive orientation in Psychiatry, Both Clinical and Theory.• Counselling of Patients and Care givers.