Muhammad Umar Draz Email & Phone Number

Jubail, Eastern, Saudi Arabia

Installing and configuring hardware and software components to ensure usability.Troubleshooting hardware and software issues.Ensuring electrical safety standards are met.Repairing or replacing damaged hardware.Upgrading the entire system to enable compatible software on all computers.Installing and upgrading anti-virus software to ensure security at the user level.Performing tests and evaluations of new software and hardware.Providing support to users and being the first point of contact for error reporting.Establishing good relationships with all departments and colleagues.Conducting daily backup operations.noManaging technical documentation

Lahore, Punjab, Pakistan

Responsible for diagnosing & resolving hardware, software & end users’ problems. Install upgrade and configure Network hardware and software. Maintaining the connectivity and services of LAN, WAN & WLAN hardware & software. Acting as the first point of contact for all it & technical queries. Maintain complete systems, printers, scanners & POS systems. Maintenance and backup of computer hardware and software. Performed troubleshooting on Windows Microsoft Outlook 2010, 2013,2016 emails.

Lahore, Punjab, Pakistan

Responsible to ensure the smooth & timely implementation of Network Infrastructure in all new upcoming stores which includes project planning and managing project in effective and efficient way. Install upgrade and configure Network hardware and software. Maintaining the connectivity and services of LAN, WAN & WLAN hardware & software. Performing network hardware/software troubleshooting, performance tuning, and security, auditing Providing on-call technical support for network and communication problems. Performed troubleshooting on Windows Microsoft Outlook 2010, 2013,2016 emails

Kamalia Punjab, Pakistan

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Providing technical support across the company .