Muhammad Umar Ehtsham Email & Phone Number

Lahore, Pk

Pakistan

Heading SME and Corporate Business at Wateen Telecom and custodian of PKR 1,600 Million annual revenue from Connectivity and Managed ICT Solutions.

Lahore

Looking after nationwide SME Business Unit with a nationwide role. Managing yearly Revenue of PKR 500 million from Connectivity, Solution and Managed Services.Responsibilities:• Targeting B2C, B2B and B2G Segment • Ensure 100% revenue target achievement through connectivity/managed services and solutions selling in B2G, B2B and B2C markets.• Ascertaining and exploring Business Development opportunities • Reseller Channel Development to penetrate in consumer market through business partnership model especially in tier 3 and tier 4 cities• Ensure Implementation and Execution of Business Plan targets, identification of possible risk areas and their remedies • Looking after a sales team of 30 persons inclusive of 8 direct reports• Drive the sales channel and support Sales enablement in coordination with internal and external stake holders• Prepare quarterly and annual Business plans for effective business development and revenue growth• Develop and monitor the implementation of business processes in increasing Business satisfaction• Analyze current trends and results to establish future forecasting of sales and revenue targets • Prepare budged forecasting and break even report against each individual corporate customer • Ensure profitability of company’s business in the region through Retention of Business Partners, SME & Enterprise Customers Achievements: • Over-achieved PKR 100Million milestone of solution selling in a year time • 25% CIR Business growth with PKR 50 million additional revenue achievement in a year time • 113% revenue target Achievement from assigned regions and business lines • Addition of 20 new Business partners in tier 3 and tier 4 Cites to grab consumer market

Lahore, Punjab, Pakistan

LahoreLooking after nationwide SME & SoHo Business Unit. Ensuing Monthly Revenue of PKR 30 Million from connectivity and managed services.Responsibilities:• Targeting SME/SoHo as well as residential customers through GPON/OFC Products• Ensure 100% revenue target achievement Through connectivity/managed services and solutions in B2B and B2C markets• Ascertaining and exploring Business Development opportunities• Ensure Implementation and Execution of Business Plan targets, identification of possible risk areas and their remedies• Looking after a sales team of 25 persons inclusive of 6 direct reportees• Drive the sales channel and support Sales enablement in coordination with other stake holders• Prepare quarterly and annual S&D plans for effective business development• Develop and monitor the implementation of business processes in increasing Business satisfaction• Analyze current trends and results to establish future forecasting of sales and revenue targets• Prepare budged forecasting and break even report against each individual corporate customer• Ensure profitability of company’s business in the region through Retention of SME/SoHo Customers• Liaising with internal stake holders to ensure 99% SLA of prioritized customers• Identifying the training needs of Sales team and conduct refreshers accordinglyAchievements:• Launch of Wired line Business (GPON) in Karachi, Lahore, Rawalpindi, Faisalabad, Multan and Gujranwala.• Safeguarded Growth of Recurring Revenue from PKR 3 Million to PKR 30 Million in 5 years via connectivity selling• Identified and explored New Business Development opportunities in B2B and B2C markets and materialized them accordingly• Network Expansion in remote areas with minimum possible payback period (3-4 Months)• CIR, VPN and VoIP selling across already deployed fiber network to materialize maximum business potential

Lahore, Pakistan

My Zone was comprised of Lahore, Faisalabad, Gujranwala, Multan, Sahiwal, Okara, Sialkot, and Sargodha cities which include 15 business partners. This Zone was contributes 55% of overall sales and monthly revenue (PKR 50 Million) of WiMAX Business.Responsibilities -• Ensured 100% Target achievement of Wimax sales and revenue along with customer retention • Seeking new busied opportunities for the company in Corporate as well as consumer market• Develop and maintain strong relationships with the management of distributors and key accounts.• Drive the sales channel and support Sales enablement in coordination with other stake holders, primarily with the marketing, management and technical teams• Develop and monitor the implementation of business processes in increasing BPs satisfaction• Prepare quarterly and annual distribution plans for effective search of sales leads and business development• Sales and market analysis to improve product and sales quality Achievements: • WIMAX Business development by adding new channel partners • Part of Business Transformation team that has transformed Wateen New Distribution Model of PJP • Development of Commission Structure and Performance Incentive Plans for channel partners• Increased WiMAX monthly revenue of my area by 49% in a year time• Achieved USF Milestones of PKR 700 Million worth in GTR and FTR• Part of Wateen Values team as a Value champion

Lahore, Pakistan

Affinity & Dealer sales channel involves strategic alliances and partnerships which are founded on mutual benefits. Wateen utilized partner’s existing captive customer base, its market reach and expertise in order to sell wateen’s product. This channel helped to serve the gaps in market and support the company’s multi-channel sales strategy. This business Channel was contributing 20% of total sales and monthly revenue. I was managing 10 Affinity and 60 Dealers’ Accounts in Lahore, Islamabad and Karachi. Main Responsibilities includes:- • Responsible for all sales & services related activities and monthly target achievements of our Affinity and Dealers Partners across the Country• Achievement of assigned targets of sales and revenue from key accounts to ensure business’ profitability • Responsible for sales, Retention and Customer win back planning• Define, implement & manage Dealer Retention program• Retail development to ensure product reach in customers’ vicinity• Dealing with different departments within Wateen in order to run the smooth sales & services operations• Timely inventory issuance to business partners to fill the supply&demand gap in the market

Faisalabad

• Managing Franchise & Retail Network in Faisalabad and Sargodha cities• Responsible for all sales activities carried out at business centers in assigned areas• Conduct all sales related pre and post-launch activities to run smooth channel operations• Coordinating & conducting franchise/Dealers interviews, signing MOUs and Contracts.• Ensuring franchise build outs are completed within due dates• Supervision of Market survey regarding WiMAX penetration and opportunities in the market

Multan

• Responsible for planning/implementing Sales Operations in Multan Region in order to achieve the desired targets regarding direct/in-direct sales in the Region.• Coordinating with different departments on inventory, stock, documentation and Back end issues (OMT, SMT, and CMT) to ensure smooth sales operations.• Managed all launch related activities in both direct and In-direct sales channels.• To ensure implementation of company policies and procedure at Franchise as well as Dealer’s level • Designing and implementation of procedures for maintaining standards at franchises• Handling franchise queries & ensuring franchises operation in a smooth manner.

Bscs (Major In Se), Computer Sciences

Activities and Societies: First President of Zakariyan Computer Club

Mba, Marketing/Marketing Management, General