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Muhammad Umar Farooq Email & Phone Number
Proposition Manager
at
Al Maryah Community Bank
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Proposition Manager
Location
Dubai, United Arab Emirates
Company size
Who is Muhammad Umar Farooq? Overview
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Quick answer
Muhammad Umar Farooq is listed as Proposition Manager at Al Maryah Community Bank, a with 318 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Muhammad Umar Farooq.
Muhammad Umar Farooq previously worked as Senior Relationship Manager at Noon Payments and Customer Experience Lead at Noon. Muhammad Umar Farooq holds Bachelor'S Degree, Business/Commerce, General from Jaipur National University.
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Email format at Al Maryah Community Bank
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Al Maryah Community Bank
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Profile bio
About Muhammad Umar Farooq
Experienced Customer Specialist with a demonstrated history of working in the banking industry. Skilled in Sales, Management, Business Relationship Management, Financial Services, Financial Analysis, Customer experience and Client management. Strong professional with a Bachelor's degree focused in Business/Commerce from Jaipur National University
Current workplace
Muhammad Umar Farooq's current company
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Al Maryah Community Bank
10 roles
Muhammad Umar Farooq work experience
A career timeline built from the work history available for this profile.
Senior Relationship Manager
Current
Noon Payments
Dec 2022 - Present
Customer Experience Lead
Current
Jan 2022 - Present
Customer Experience And Conduct Lead
Resolve customer complaints while identifying problems and taking appropriate corrective action henceincreasing client retention ratio significantly. Create new processes to achieve a timely customer request resolution and to achieve smooth operation between departments. Manage customer communication for the clients interacting via social media.Innovate ideas to increase Net promoter scores.
Apr 2020 - Jan 2022
Customer Service Team Lead
Managed a team of 20+ individuals and ensured the set customer service targets are met. Sustained a 80+ percent service level to commit customer satisfaction.Improved department quality, customer communication and staff cooperation.
Apr 2019 - Apr 2020
Senior Service Associate
Generated Reports pertaining to customer complaints to be able to provide a swift resolution andcompleted the root cause analysis. Managed the repeated customer complaints and escalations received from Senior management. Worked closely with Central Bank of UAE in the Consumer Protection department. Skilled in Al Etihad Credit bureau report understanding.
May 2017 - Apr 2019
Service Associate
Manage customer complaints and provide resolution. Collate weekly complaint trend and provide to the management for the root cause analysis. Provide transparent and informative resolutions to customers to avoid repeated concerns
Oct 2014 - Apr 2017
Relationship Officer
Worked in Portfolio Management Unit as a Tele Sales officer.Handling customer requests related to products such as Easy Cash and Balance transfers.Following up on customer requests to see if the task is done in the required TAT.
Jul 2013 - Oct 2014
Personal Banking Advisor
Receiving customer calls about products and campaigns.Resolving customer queries related Accounts, Credit cards, etc. Provided excellent customer service.
May 2012 - Jul 2013
Property Consultant
Aug 2010 - Jan 2011
3 education records
Muhammad Umar Farooq education
Bachelor'S Degree, Business/Commerce, General
Education record
Eduscan Educational Institute
Education record
Pakistan English School
FAQ
Frequently asked questions about Muhammad Umar Farooq
Quick answers generated from the profile data available on this page.
What company does Muhammad Umar Farooq work for?
Muhammad Umar Farooq works for Al Maryah Community Bank.
What is Muhammad Umar Farooq's role at Al Maryah Community Bank?
Muhammad Umar Farooq is listed as Proposition Manager at Al Maryah Community Bank.
Where is Muhammad Umar Farooq based?
Muhammad Umar Farooq is based in Dubai, United Arab Emirates while working with Al Maryah Community Bank.
What companies has Muhammad Umar Farooq worked for?
Muhammad Umar Farooq has worked for Al Maryah Community Bank, Noon Payments, Noon, Mashreq Bank, and Mashreq.
How can I contact Muhammad Umar Farooq?
You can use AeroLeads to view verified contact signals for Muhammad Umar Farooq at Al Maryah Community Bank, including work email, phone, and LinkedIn data when available.
What schools did Muhammad Umar Farooq attend?
Muhammad Umar Farooq holds Bachelor'S Degree, Business/Commerce, General from Jaipur National University.
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