Dynamic and results-oriented Onsite IT Support Engineer at Outokumpu, Tornio, Finland with a proven track record in sales and customer service. Equipped with a solid educational foundation and currently pursuing an MBA, I bring specialized knowledge in startups and extensive experience in IT support to the table. Adept at making meaningful impacts and driving ongoing organizational success, I excel in troubleshooting, technical assistance, and user support. Passionate about learning and tackling challenges, I am eager to leverage my skills and expertise as I continue to lead and grow in the ever-evolving business landscape.
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It SpecialistOutokumpuTornio, Lapland, Fi
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Onstie It Support EngineerOutokumpu Jul 2024 - PresentTornio, Lapland, Finland
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FounderNexa Serv Aug 2023 - PresentEspoo, Uusimaa, Finland -
Independent Travel ManagerDreamport Dec 2023 - Jul 2024-Manage and respond to company-provided leads and self-generated leads, advising potential customers on travel services such as airline tickets and accommodations.-Demonstrate proactive sales expertise, consistently exceeding expectations by delivering high-quality services within agreed-upon timeframes.-Utilize exceptional communication skills to integrate seamlessly into teams and collaborate effectively with stakeholders, ensuring client satisfaction and achieving business goals. -
Tourism Information ConsultantAsap Tickets Dec 2022 - Dec 2023-Advise new and existing clients on their travel requirements.-Offer economy and business class travel packages to both direct customers and B2B clients.-Address and escalate customer complaints and issues as necessary.-Share detailed information about travel products and recommend suitable options for international flights and accommodations.-Deliver exceptional and professional customer service.-Manually create flight bookings in the Global Distribution System (GDS). -
Client Sales ConsultantInnovative Travel Solutions Its Dec 2021 - Dec 2022Riga, Latvia- Consulting new and existing customers on their travel needs.- provide economy and business class travel Packages to Direct customer and B2B.- Escalate customer complaints and issues. - Providing travel product information and suggesting appropriate solutions for international flights and hotels. - Providing excellent and professional customer service. - Building Flights Manually in GDS.
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Tourism Information ConsultantInternational Travel Network Jun 2019 - Dec 2021Riga, Latvia- Analyzed financial data.- Arranging flights and accommodation.- Advising clients on travel arrangements.- Sending out tickets to clients.- Dealing with complaints Exchanging the Flights or refunds.- Building Flights Manually in GDS.
Muhammad Umar 🍉 Education Details
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International Business -
Finnish Language -
Eezy Työllisyyspalvelut Espoo6 Month Finnish Integration And Language Course -
Bachelor Of Business Administration - Bba -
1 Year Of Erasmus+ Exchange Program -
Board Of Intermediate And Secondary Education SahiwalIntermediate 12Th Year Of Education.
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Government High School Basirpur OkaraMatric 10Th Year Of Education
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Manzoor Islamic Academy Basirpur OkaraIslamic Studies
Frequently Asked Questions about Muhammad Umar 🍉
What company does Muhammad Umar 🍉 work for?
Muhammad Umar 🍉 works for Outokumpu
What is Muhammad Umar 🍉's role at the current company?
Muhammad Umar 🍉's current role is IT Specialist.
What schools did Muhammad Umar 🍉 attend?
Muhammad Umar 🍉 attended Vaasan Ammattikorkeakoulu Vamk University Of Applied Sciences, Omnia, Espoon Seudun Koulutuskuntayhtymä, Eezy Työllisyyspalvelut Espoo, Transport And Telecommunication Institute (Tsi), Estonian Entrepreneurship University Of Applied Sciences, Board Of Intermediate And Secondary Education Sahiwal, Government High School Basirpur Okara, Manzoor Islamic Academy Basirpur Okara.
Who are Muhammad Umar 🍉's colleagues?
Muhammad Umar 🍉's colleagues are Magnus Janhager, Nawfal Marhaben, Erik Poohl, Roni Hooli, Thorsten Piniek, Marc Mille, Walt Renton.
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Muhammad Umar
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Muhammad Umar
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Muhammad Umar
Tampere
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