Muhammad Umer Anwer Email & Phone Number

Karāchi, Sindh, Pakistan

• Manage 5000+ User ID’s & Email ID’s and provide technical support, troubleshoot issues and assist end-users as necessary.• Install, configure & maintain Windows Server 2012 & 2016 and perform regular system updates and security patch management.• Monitor server performance and ensure high availability.• Manage & maintain Exchange 2016 email server with monitor email server performance, troubleshoot issues, implement enhancements and collaborate with end-users and support teams to ensure reliable email services• Implement and manage Veeam backups and recovery solutions for data protection, performs regular backups, troubleshoot backup and recovery issues and optimize backup processes.• Administer and maintain VMware virtualization infrastructure in which include ESXI-6.7, vCenter Server appliance, Microsoft Hyper-V with monitoring / Optimization of resource efficiency and troubleshoot virtualization-related issues.• Administer Active directory services, including user accounts, group policies, site & services, DNS, DHCP, DFS, WSUS and troubleshoot / resolve their issues.• Administer the AV Sever of Kaspersky Security Center and implement security best practices to protect servers and end user’s system.• Maintain comprehensive documentation of server configurations, procedures and policies with report generation of system performance, security and usage.

Karachi Division, Sindh, Pakistan

• Manage & Optimize LAN & WAN 100+ Users.• Configure troubleshoot and maintain VIPER System with Ubuntu 22.04 OS installation.• Stable the Internet and Intranet connection on LAN and WI-FI both networks.• Provide the helpdesk support to the Champs and Management staffs.• Maintain the services of Office 365 with SharePoint, Exchange & MS Office desktop app.• Configure troubleshoot and maintain CCTV cameras & NVR device.• Troubleshoot & Manage the services of DHCP on LAN, Internet / WAN Intranet link Failover with Load Balancing & un necessary port blocking on Mikro-Tik RB-2011 UIAS and Unifi routers.• Configuration of Smart TV for video conferencing on MS-Team & Zoom App.• Configuration of IP Phones with their SIP accounts and its LAN connectivity and maintain the PABX system.• Maintain the network connectivity of RFID devices and download its databases for the attendance management of Champs & staff.

Karāchi, Sindh, Pakistan

• Manage and Optimizing LAN of 50+ users.• Troubleshoot and maintain Desktops and Laptops hardware and software in running environment, including out of city users via remote.• Deploy, Configure and Maintain TPLINK, CISCO-LINKSYS wireless routers & IP Phones.• Deployed, Configure, maintain, troubleshoot and take backup with disaster recovery planning of all services in which include TMG 2010, Active directory, DNS, DHCP, WSUS, File server in windows server 2012 OS in Private Cloud \ VM environment.• Maintain the administration of Microsoft Office 365 and provide the help desk end user support.• Configure, install, troubleshoot the issues and provide the help desk end user support of windows 10 professional edition.• Configure, install, troubleshoot the issues of Web Based and desktop-based ERP application and data posting issues on client end and also maintain the ERP user's data access rights and security permissions on server end with ERP database files and ERP application file's backup for disaster recovery.• Understand the end-user issue which are related to ERP software LMS and deliver the clear understanding of the software behavior to the ERP developer as an ERP coordinator.

Karachi

• Manage and Optimizing LAN of 50+ users.• Troubleshoot and maintain Desktops and Laptops hardware and software in running environment, including out of city users via remote.• Deploy, Configure and Maintain TPLINK, CISCO-LINKSYS wireless routers & IP Phones.• Deployed, Configure, maintain, troubleshoot and take backup with disaster recovery planning of all services in which include TMG 2010, Active directory, DNS, DHCP, WSUS, File server in windows server 2012 OS in Private Cloud \ VM environment.• Maintain the administration of Microsoft Office 365 and provide the help desk end user support.• Configure, install, troubleshoot the issues and provide the help desk end user support of windows 10 professional edition.• Configure, install, troubleshoot the issues of Web Based and desktop-based ERP application and data posting issues on client end and also maintain the ERP user's data access rights and security permissions on server end with ERP database files and ERP application file's backup for disaster recovery.• Understand the end-user issue which are related to ERP software and deliver the clear understanding of the software behavior to the ERP developer as an ERP coordinator.

Karāchi, Sindh, Pakistan

4Th Floor, Lakson Square Building No. 3, Sarwar Shaheed. Road, Karachi.

• Manage and Optimizing LAN of 50+ users.• Troubleshoot and maintain Desktops and Laptops hardware and software in running environment.• Deploy, Configure and Maintain TPLINK, CISCO-LINKSYS and TENDA Wi-Fi Routers.• Deployed, Configure, maintain, troubleshoot and take backup with disaster recovery planning of Active directory, DNS, DHCP, WSUS, WDS & File server in windows server 2008.• Configure, maintain and troubleshoot Database Application Oracle 6i at client end.• Configured and deployed DVR machine and Security Cameras.• Successfully deployed Layer-3 INTRANET data connectivity between head office to SITE locations and shared all IT services in which include ERP applications, internet, Emails and established the live CCTV cameras coverage of SITE locations at Head Office

Bachelor'S Degree, Computer Science, B+

Bscs, Computer Science, B+

Hssc-I & Hssc-Ii, Computer Science, B

Ssc-I & Ssc-Ii, Computer Science, A