Muhammad Usama Akram Email and Phone Number

As a customer service representative at Foundever, I apply my passion for delivering excellent service and ensuring customer satisfaction to a leading online platform that connects freelancers and clients. I have been working with Foundever for over two years, providing customer support and customer relations for this innovative and collaborative company. I have a strong background in accounting, having completed an ACCA associate's degree program in 2017. This helps me to communicate effectively with customers and stakeholders from different industries and fields. I also have skills in communication, problem-solving, and conflict resolution, which I use to handle various customer inquiries and issues. I enjoy working with a diverse and supportive team that values creativity, feedback, and learning. I have contributed to the improvement of the customer service processes and policies, as well as the enhancement of the customer experience and retention. My goal is to continue growing as a customer service professional and support the success of Foundever and its users.