Providing my services in the general & marine insurance department of the company and am responsible for:• Attending customer enquires & request.• Manage on a project by project basis tasks assigned by the Directors.• Preparing Quotation Slips /Proposals of all classes of insurance to the Insurance Companies based on client’s requirements.• Checking accuracy of the quotes to be provided.• Reviewing coverage and recommends changes as necessary after having discussion with seniors.• Generating new business opportunities by recommending products/services where appropriate.• Cross selling products/services to existing client.• Negotiating with the insurance companies based on the market knowledge for the selected risk in coordination with clients requirements.• Handling company new project and providing 360 insurance solutions to Al Deyaa clients with the collaboration of Al Deyaa (An Etisalat Premium Channel Partner, one of the world’s leading telecom groups, specialized in the Marketing and Sales Management)• Sending quotations to the clients after evaluation and selection of the most competitive terms.• Providing customer service and instructions on claims processing.• Arrangement of Amendments/Declarations/Endorsements/Cancellation as per client request.• Providing highly efficient administrative support to the Directors and Senior Managers• Resolving customer concerns/complains within authority limits.• Accurately and efficiently deal with preparation and processing of all letters and correspondence, faxes, email and telephone calls.

Provided my services in the Client Services Department of the company and was responsible for:• Preparing Quotation Slips /Proposals of all classes of insurance to the Insurance Companies based on client’s requirements.• Negotiating with the insurance companies based on the market knowledge for the selected risk in coordination with clients requirements.• Sending quotations to the clients after evaluation and selection of the most competitive terms.• Providing customer service and instructions on claims processing.• Arrangement of Amendments/Endorsements/Cancellation as per client request.• Preparing renewals for each month• Providing highly efficient administrative support to the Directors and Senior Managers• Handling all confidential information sensitively and maintain an effective filing system for the maintenance of records and files• Accurately and efficiently deal with preparation and processing of all letters and correspondence, faxes, email and telephone calls.

Provided my services in the Client Services Department of the company and was responsible for:• Preparing policy documents for the company, coordinating with the sales department regarding different queries. • Assisting customers and managing their inquiries, ensuring the customers’ satisfaction and handling customer related complaints.• Interacting imaginatively with each individual customer, helping them understand the best options for them• Evaluating risks and opting necessary actions required.• Forwarding/referring insurance proposals exceeding the designated limits to the senior underwriters for reviewing and assessment.• Ensure accuracy of all entries of policy documents which have delivered to clients and reduce errors in proposal data, ensure better services for clients.• Referring medical claims to the concerned consultants/practitioners for opinions once the clients’ have filed their claims.• Learn about new dispatch system and ensure strict compliance on it.• Displaying excellent standards during work and operating within legislative/regulatory and company policies and procedures.• Due to my extreme hard work, exceptional performance and sincere dedication for the company I was given the following underwriting authorities by the Managing Director/CEO of the company:• Policy signing authority Up-to 1 million (TSAR) for an individual’s life &bancassurance lines of business.• Documents dispatch (Authorized to sign Up-to PKR 2.0 Million)• PHS (All Renewals, Laps Letters)• Endorsement (Reinstatement)• Auto & Manual Individual Life Underwriting authority Up-to PKR 1.0 Million.

• Managing the team, providing assistance, answering queries and offering information to the clients and visitors.• Drafting and interpreting regulations and deal with students regarding queries and complaints.• Updating and maintaining attendance and training records of the whole staff.• Recording documents and distributing memos as required.• Strategic planning and staffing, staff counseling about different behaviors• Purchasing goods and equipment’s as required, processing invoices and handling the purchase orders.• Using empathy, intuition and great listening skills to reflect my genuine dedication to my colleagues, managers, customers, and the brand.• Developed excellent communication and liaison skills. I have shown teamwork skills by supporting other team members with their tasks after finishing my own.

Assisted in strategic leadership and management of financial, premises, personnel and administrative aspects of the school.• Ensuring efficient and effective management of school human resources and assisting with account management of school budgets and co-ordination of financial management.• Contributing to the school improvement priorities, developing and assisting with key leadership decisions; following latest trends and developments in business management and adapting these to apply in the school.• Financial planning, monitoring and income generation and ensuring that effective systems for data and information management, data protection and data security exist and operate.