• Plan, implement and organize customer visiting/meeting close new sales to achieve sales target.• Develop sales and marketing strategies with action plan to penetrate into new markets.• Achieve sales revenue, probability and sales growth targets set by the Management.• Keep track of market trends, competitors offering and conduct regular market updates.

• Established Sales goals by forecasting annual sales quotas and projecting sales volume for existing and new customers.• Consistently surpassed sales quotas by implementing effective sales strategies and equipping providers with powerful product knowledge.• Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

o Asst Manager CR & HR Honda Centre •To establish and implement Dealership & Customer Relations Department policies and objectives in line with Indus Motor Company Ltd.•To establish CR department operating standards.•To contribute in customer events, customer retention and CSR Activities. •To coordinate with 3s departments for gathering authentic data for resolving customer complaints and inquiry.• Customer needs and potential business through promotion activities, customer feed back and suggestion.•To resolve customer complaints, coordinate with 3s departments and IMC to ensure timely complaint resolution, monitor and control customer satisfaction. Daily VOC report to enter in the voc and software and exported to IMC. Responsible for all monthly and weekly reports submit to IMC.•Develop and implement compensation and benefit practices which will enable the company to attract and retain talents. Employee Performance Appraisal’s.• Responsible to evaluate performances of the employees and determines the appropriate wages, bonuses, employee performance appraisals, and wage increase. Ensure to note the key performance indicators set for each employee and assess them accordingly. Salaries and Benefits:•Responsible for preparing monthly salaries of employees and have power to decide the salary offered to an employee or to a recruit. Responsible to decide the break-up of salary and benefits the employee can avail during the tenure of work with the organization. Benefits may include, Medical Facility, EOBI (Employee old age benefit) etc.•To establish and implement Dealership & CR Department policy and objectives in line with Honda Atlas. •To establish CR department operating standards.•To develop and implement CR Action Plan.•To stream line the complaint resolutions of all 3 Department (Sales, Service and Spare Parts).•To find out CR department weak areas and plan to remove the weakness and increase the efficiency and effectiveness of CR Department.

o Team Leader (Customer Relation Department), Toyota Islamabad Motors•Care takers responsibilities in the absence of CRM.•Involved in interviewing the new interns with managers, conducting their training sessions and providing on the job training.•Reporting and follow ups on different assigned responsibilities.•Involved in dealing agreements with Govt sectors and Multi National Companies.•Resolving dispute cases between multiple parties, investigating and resolving complex problems related to vehicles.•Maintaining internal/externalcustomer relationship by courtesy calls,meeting and maintaining there profiles by followup database.•Providing customer feed back/suggestions to Quality and training department.•Coordinating with different departments for resolving customer related issues and processing the request provided by our Regional Sales Team.•Generating daily and Month end reports regarding individual and team performance.•Making Presentation about current trends and performance of different Customer Relation and their comparison. o Service Advisor at Honda Centre Pvt Ltd From: 1st Feb 2010 to 1st Nov 2010 o Graphic Designer in daily news Khabrain & The Post Islamabad From: Ist Jan 2009 to date 20th Jul 2009o Computer Operator at Ministry of Interior, Islamabad From: Ist Aprl 2009 to date 20th Jul 2009 o Teaching in Al Kheiri’s Public School, Rawalpindi From: Ist Jan 2011 to date 15th Dec 2011•ERP Microsoft Dynamic AX 2012,•Arrange training for Managers and for service departments in Honda Centre•Full exces on the all module of Dynamic AX.•Generates monthly basis reports of sales, service and commission/incentive.• HSMART Training, Honda Atlas Cars Pakistan Ltd•Customer Complaint Handling, Toyota Islamabad Motors • CR Team Work Training, Toyota Islamabad Motors •Customer Relations & Management Training, Toyota Islamabad Motors