• Responsible for the smooth operations of whole IT infrastructure (Network and System).• Installation and configuration of Giga-bit network including modems, routers, switches, and cabling.• Configured and upgraded the whole network from Giga-bit to 2.5 Giga-bit core network.• Diagnose and troubleshoot network connectivity and other technical issues.• Lodging complains for the links down at the vender’s end and the escalating the process through proper coordination… Show more • Responsible for the smooth operations of whole IT infrastructure (Network and System).• Installation and configuration of Giga-bit network including modems, routers, switches, and cabling.• Configured and upgraded the whole network from Giga-bit to 2.5 Giga-bit core network.• Diagnose and troubleshoot network connectivity and other technical issues.• Lodging complains for the links down at the vender’s end and the escalating the process through proper coordination until resolution.• Preparing accurate and timely reports (i-e daily/monthly downtime reports) including stats as well as alarm records.• Configuration and deployment of dedicated web-server based on Linux CentOS 7.• Installation and configuration of windows server 2019.• Setup of all users in the local domain through an active directory.• Ensuring connectivity of shared drives between all users.• Providing support to all system related issues.• Maintaining records of complete IT inventory.• Procurement and installation of new IT infrastructure as per need or upgrade. Show less

• Nodes status monitoring via Alerts or NMS.• Diagnose and troubleshoot network connectivity and other technical issues.• Lodging complains for the links down at the vender’s end and the escalating the process through proper coordination.• Talk branch POC through a series of actions, either via phone, email or chat until the connectivity issue gets resolved.• Preparing accurate and timely reports (i-e daily/monthly downtime reports) including stats as well as alarm… Show more • Nodes status monitoring via Alerts or NMS.• Diagnose and troubleshoot network connectivity and other technical issues.• Lodging complains for the links down at the vender’s end and the escalating the process through proper coordination.• Talk branch POC through a series of actions, either via phone, email or chat until the connectivity issue gets resolved.• Preparing accurate and timely reports (i-e daily/monthly downtime reports) including stats as well as alarm records. Show less