Muhammad Usman Email & Phone Number

Lahore, Punjab, Pakistan

My vision is to bring revolution in Tech Enabled MAAS start-up Industry. As the trailblazer in Pakistan's EV e-hailing services, Veel Mobility is poised to transform the local mobility landscape by championing e-mobility and contributing to the country's progress towards UN SDG 08. Our mission is to provide reliable, eco-friendly mobility solutions that align with the global shift towards sustainability. By harnessing the power of our AI-powered e-hailing app and robust technology, we aim to establish Pakistan's largest EV fleet, pioneering the country's first-ever eco-friendly e-hailing services and setting a new standard for environmentally conscious transportation.

Sialkot, Punjab, Pakistan

My Chamber Membership ID # A-48346

Johar Town

The secret to living is giving. That is to say, by contributing to the well-being of others, our communities and the world at large, we find more meaning in life. Many high profile people have learned this lesson, choosing to donate their financial resources to communities and causes that need support and i am passionate about it.Being a philanthropist, i donate money, experience, time, talent or skills to help others and create a better world. Though we often think of a philanthropist as someone who has millions of dollars to donate, you don’t have to be a famous philanthropist with a huge net worth to qualify. I believe Philanthropy must be more than just a charitable donation. It is an effort an individual or organization undertakes based on an altruistic desire to improve human welfare. Wealthy individuals sometimes establish foundations to facilitate their philanthropic efforts but i kept myself dedicated for the purpose.I encourage everyone around me to always highlight philanthropy activities before others so that human welfare keeps growing around the globe. it eventually benefits in both worlds, before death and after death.

Lahore, Punjab, Pakistan

1. Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing marketing strategies and implementing solutions.2. Leading ongoing reviews of business processes and developing optimization strategies.3. Staying up-to-date on the latest process and IT advancements to automate and modernize systems.4. Conducting meetings and presentations to share ideas and findings.5. Performing requirements analysis.6. Documenting and communicating the results of your efforts.7. Effectively communicating your insights and plans to cross-functional team members and management.8. Gathering critical information from meetings with various stakeholders and producing useful reports.9. Working closely with clients, technicians, and managerial staff.10. Providing leadership, training, coaching, and guidance to junior staff.11. Allocating resources and maintaining cost efficiency.12. Ensuring solutions meet business needs and requirements.13. Performing user acceptance testing.14. Managing projects, developing project plans, and monitoring performance.15. Updating, implementing and maintaining procedures.16. Prioritizing initiatives based on business needs and requirements.17. Monitoring deliverable and ensuring timely completion of projects.18. Since 2019, also working on AI Tech Start-up as a Founder/CEO for Pakistani Market, Did all market research, prepared Pitch Deck with MVP, did Pre-seed round successfully and now working on Seed Stage of Fund round for his very own Start-up

Lahore, Pakistan

Car Washes are undeniably a great business to open…. Great money, relatively easy to operate, and a steady, long-term return on your investment. That's why so many people new to the industry want to open one, and experienced operators want to open another location. So after locating a great property, checking the traffic count and demographics, and getting your financing in order, you are ready to go for it. Should be easy, right? Okay, so where do you start? What's the next step? How do you do it? Is there a process to follow?Well there certainly is a right way to do it. But after an exhaustive search, we couldn't find it written down anywhere. So to remedy this, i myself went ahead and created one, both as a guide for our office staff to follow. While not totally encompassing in scope, it should provide a good framework to follow. below are the crucials points i worked and developed myself.1. Select the Correct Property for Project – This is based upon the location, traffic count and demographics, lot size and shape, ingress/egress of site, zoning issues, setbacks and easements, available utilities and sewer, local competition, and of course, the price.2. Survey of the Property – 3D AutoCAD and Animated video was made as per my proposed design.3. Select the Type of Car Wash – Drafted a various types of car wash.4. Additional Profit Centers - Value added services5. Feasibility and Profitability Study - What is the short and long term profit potential verses the initial investment costs? What are the risks? Is it a good investment? Is the project feasible at the site selected? Feasibility studies are developed by myself along with my team members.7. Conceptual Site Layout - The layout was done by myself in association with architect.8. Establish a Realistic Budget – I have done the detailed financial model of this project.

Lahore

I work with multiple Business Brands like Automotive Brands Honda, Havoline Express Lubes by Caltex, Car Wash Brands like Techno Car Wash, Fast Food Brands like Pizza Hut, Optp, Subway and Hardees , helping them to manage change and plan for the future in line with company goals. This could be for one specific project, or as a permanent feature of the organisation. I used to understand the current organisational situation, identify future needs and create solutions to help meet those needs, I demonstrate excellent understanding of the way the organisation works and the sector it operates in, as i help the organisation to develop its functions, services and products to meet goals with internal and external stakeholders.I also play a key role in communicating between internal departments and external parties like investors, franchise interested applicants,to support the organisation's growth needs.My Key Responsibilities are 1. Communicate with internal colleagues of our Brand to understand the needs of departments and the organisation as a whole;.2. Work with external stakeholders to understand and investigate feedback into the service/function/product provided;.3. Use data modelling practices to analyse my findings and create suggestions for strategic and operational improvements and changes.;4. Communicate the benefits of my recommendations across departments and help to address any uncertainty and concern;.5. Produce written documentation to support my work, report on my findings and to present to stakeholders when necessary.6. Support the staff and teams in making the recommended changes, including helping to resolve any issues.7. Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.

Jung-Gu, Seoul, Korea

Hyundai Korea Assignment, Overview on Pakistani Automotive Market & Market Potential Analysis. I was Appointed on the behalf of Hyundai Korea, by Liahnson & Company to study & Report below Points.The Structure of Pakistani Car Market I-1. Segmentation I-2. Industry Volume 1) Despite its slight industrial demands, the PUP (pickup) market is experiencing explosive growth. What kinds of model are preferred in terms of purpose and size?Also, would demands on PUP possibly be transferred to SUV demands? 2) The current industrial demand on passenger cars and commercial vehicles are total 200,000. What is the prospect of the industrial demand in 2020? In addition, what is the estimation of passenger car demands except commercial vehicles (truck/bus)? (the whole scale & segment ratio)3) Which car segments are predicted to be increased or decreased?What are the backgrounds and growth factors of segments that are expected to have prominent growth in the future?(in terms of policy/ consumer needs/ other external and internal market factors)4) What factors would influence demands of the future in terms of policy? (Regulations on used cars, new car demands according to safety/exhaust controls, etc.)5) Study of Car Market Environment6) Trade Policy7) Emission & Fuel Quality Control8) Production9) Sales and Management10) Products11) After sales Dealership Management Network 11) Brand Reputation and much more.

Lahore, Pakistan.

As General Manager in Toyota 3S Dealerships, I create the dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for new car sales. I also forecast after sales units visits, labor and parts sales on quarterly basis as well as their operating cost. l drive the achievement of the agreed sales and KPI's of the branch and brand which includes ongoing recruitment, performance management, training and development of the team. Customer satisfaction is a high priority for me and so l ensure this is maintained through managing customer complaints and implementing standards. HOD of each department of branch like Sales, After sales, Parts, Human Resource, Customer Relations, admin, accounts reports me weekly and monthly. at the end, I have to make sure less cost of doing business with Max profitability as well as high number of customers satisfaction rate.

Lahore

As General Manager Aftersales, I create the dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for new car sales. I also forecast after sales units visits, labor and parts sales on quarterly basis as well as their operating cost. l drive the achievement of the agreed sales and KPI's of the branch and brand which includes ongoing recruitment, performance management, training and development of the team. Customer satisfaction is a high priority for me and so l ensure this is maintained through managing customer complaints and implementing standards. HOD of each department of branch like Sales, After sales, Parts, Human Resource, Customer Relations, admin, accounts reports me weekly and monthly. at the end, I have to make sure less cost of doing business with Max profitability as well as high number of customers satisfaction rate

New York, Usa & Lahore, Pakistan

Edgbaston Road, Birmingham, England.

01. Earn customers’ loyalty through the quality of the products and services02. Developed my management team, with feedback, coaching and plenty of encouragement03. I used to Spot talent, mentor and grow future leaders04. I used to make sure colleagues have the tools, training and confidence to do their jobs05. I always had a strong plan in place on time and equip your team for all trade activities, events and festivals06. I managed costs and colleagues to deliver sales and growth07. Put time into the local community and be a responsible neighbour08. Management of cash flow from the tills with the generated invoices09. I used to monitor inventory management, stock update and top up of store products and so many things.

I was appointed as Ttainee Production Management Executive. My duties were to work closely with my Manager and to assist him in production management on every assembly line. Monitoring of each assembling unit, each team member whether it is being performed or not as per dedicated SOP and much much more. I had a great learning experience of management during my apprenticeship here.

Birmingham, United Kingdom

I started work as team member but due to quick learning and awarded recognition by the area manager, i was promoted as a team leader after 05 months. My Duties of a KFC Team Lead, Acocks Green, Birmingham. B27 6BPI was responsible in assisting the Restaurant General Manager (RGM) in making a lively and helpful work setting, which is assigned in serving the best chicken ever at the fastest rate and with a smile.During RGM absence, I was responsible for making sure all Company rules and process are followed as regards to operations, customer service, cash managing, advertising, purchasing, human resources, health and safety, management, training as well as development.I was responsible in assisting team members in working with customers as they come into the fast food restaurant.I was also responsible for inventory management, preparing payrolls of team members and cash closing of my shift hours.

Master Of Business Administration (Mba), Business Administration And Management, General

i study the theory and application of business and management principles. This type of study equipped me with knowledge that can be.

Bachelor Of Engineering (B.Eng.), Automotive Engineering Technology/Technician