Muhammad Wasiq Khan Email and Phone Number

Plan, direct and coordinate an ADC platform (Debit, Credit & Payment Gateway) projects.Innovation and new ideas along with product developmentProvide Banking as a Service Platform to Fintech and Member BanksResponsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental through the provision of effective methods and strategies.Defines the core tasks and responsibilities of the ADC teams and improve productivity and efficiency.Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Technical solutioning of business requirement and capacity planning and managementTo maintain an expert knowledge within the team of technology and industry trends in relation to business requirements

Plan, direct and coordinate an ADC, Branchless Banking platforms & external integration projects.Innovation and new ideas along with product developmentProvide Banking as a Service Platform to Fintech and Member BanksResponsible for ensuring and improving the performance, productivity, efficiency and profitability ofdepartmental through the provision of effective methods and strategies.Defines the core tasks and responsibilities of the ADC & Branchless Banking teams and improveproductivity and efficiency.Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output.Technical solutioning of business requirement and capacity planning and managementTo maintain an expert knowledge within the team of technology and industry trends in relation to business requirements

ADC applications administration, support, patches update & testingPhoenix, Bill Payment, Insight, EJ Eye, Proview, PRISM – Net Banking, ACCeSS – Card Management System, iNFRAS – Fraud Management SystemEvaluation / Deployment of New Projects & Patches of ADC ApplicationsADC Servers Database SupportVISA quarterly reportingSupport in SOD & Close Online of branches related to ATM Balances & SAFSupport to RRD & FMU Department in ADC Transactions ReconciliationHSM Support & TroubleshootingADC MIS Designing for ManagementADC Services Training to branch staffCoordination with Vendors regarding ADC ServicesTest Lab set up, Maintenance & Custodian

Configuring, Troubleshooting & Monitoring:Phoenix , Insight , ACCeSS , IVR , HSM , ATMs , Insight , SQLConfiguring, Troubleshooting & Monitoring Servers:SUN SPARC V 440 for PhoenixGiving Complete Support to Card Center/Reconciliation Department for any dispute.Coordinating with vendor TPS for any update or modification.Updating Phoenix, Insight with TPS Patches.Providing all Transaction Reports for analysis purpose.Coordinating with Innovative/NCR for any Problem in ATMsImplementation & support of E-Banking HOST