• Managed a USD 1.2m portfolio of 150 institutions annually in the Asia market, focusing on digital library renewals. 140% of sales target achieved in FY24• Achieved 65% revenue growth in the Vietnam market within 8 months through innovative strategies,including a substantial 150% increase in digital subscription sales in FY23• Oversaw adoption sales in Thailand and Vietnam, attaining 108% of sales target in FY24• Directed FY24 process improvements, saving USD 0.5m… Show more • Managed a USD 1.2m portfolio of 150 institutions annually in the Asia market, focusing on digital library renewals. 140% of sales target achieved in FY24• Achieved 65% revenue growth in the Vietnam market within 8 months through innovative strategies,including a substantial 150% increase in digital subscription sales in FY23• Oversaw adoption sales in Thailand and Vietnam, attaining 108% of sales target in FY24• Directed FY24 process improvements, saving USD 0.5m of Operating Expenses• Utilised data-driven insights and market research to address currency challenges for customers seeking contract renewals• Supported successful implementation of digital solutions, ensuring seamless onboarding for eLibrary customers, improving customer satisfaction levels.• Supported impactful campaigns designed to boost customer engagement and maximise subscription utilisation. Show less

• Conducted comprehensive financial analysis, leveraging data-driven market sizing research to recommend exchange rate strategies supporting customers facing weakening currencies and implementing pricing strategies based on price elasticity of demand• Led Wiley Asia's omnichannel efforts to expand the distributor network and customer reach in Southeast Asia and North Asia through new partnerships• Contributed to the Wiley Asia's community team, fostering organisational culture… Show more • Conducted comprehensive financial analysis, leveraging data-driven market sizing research to recommend exchange rate strategies supporting customers facing weakening currencies and implementing pricing strategies based on price elasticity of demand• Led Wiley Asia's omnichannel efforts to expand the distributor network and customer reach in Southeast Asia and North Asia through new partnerships• Contributed to the Wiley Asia's community team, fostering organisational culture through impactful events and activities Show less

- 3rd Sergeant and National Servicemen Commander- Delegated workshop operations and improved vehicle pass out rate - Awarded the Commanding Officer's Coin for outstanding performance

- Generated Singapore Real Estate related information for company's website and mobile app- Conducted market research on Singapore Real Estate industry and properties- Provided support for the Marketing and IT department