Muhammad Zaigham Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

• Interact and coordinate with senior members of the business to understand and document more complex business requirements and/or business cases.• Prioritize business requests and investigate appropriate technical solutions, and then coordinate with the necessary IT and Business resources to deliver the solutions.• Contributes throughout the SDLC process and/or Change Approval Board Process.• Responsible for analysis, translation, and simplification of more complex… Show more • Interact and coordinate with senior members of the business to understand and document more complex business requirements and/or business cases.• Prioritize business requests and investigate appropriate technical solutions, and then coordinate with the necessary IT and Business resources to deliver the solutions.• Contributes throughout the SDLC process and/or Change Approval Board Process.• Responsible for analysis, translation, and simplification of more complex business requirements to technical and functional requirements.• Participate in strategic planning exercises with my manager and help implement said strategy to support Business Direction.• Help with diagnosis and resolution of escalated complex production issues.• Acts as IT liaison for internal and external contacts related to the assigned systems.• Provide detailed project timeline estimates.• Participate in project management tasks such as: planning and monitor & controlling in some projects.• Build effective working relationships with key vendors and outside contractors to support IT initiatives and work as technical SME (Subject Matter Expert). Show less

Calgary, Alberta, Canada

Calgary, Alberta, Canada