• Successfully Leading Business Operations for Import & Export via Air & Road freight, Regional Distribution via optimized Long Haul & Line haul Network, Order Management Cycle, Order Fulfilment Operations, Warehouse Operations for efficient Inbound, Outbound & inventory control, Effective Last mile team and Local & International Reverse Logistics.• Lead and Develop effective team with overall strength of 5000+ members across 40+ warehouses spread across the country. Along with career prospect for expectations exceeding team players.• Overseeing department P&L. Formulation and implementation of strategies to drive healthy Operations growth and achieve financial targets.• Regular In-depth data analysis for monitoring of all Operation aspects to ensure control over routine efficiency and team's KPI alignment as per short and long term goals.• Working on Business forecast to plan service Expansion Strategy for short and long term business goals.• Budget planning and monitoring for Operations cost control.• Developing KPI's for all Country Operations in line with performance targets to exceed previously achieved expectations.• Working closely with Product team for tech Framework buildup, change, and future improvements.• Constantly working on Business excellence through improved processes and effective communication from top to bottom & bottom to top.• Provide strong support to cross function team such as Sales, Account Management, Procurement, Project and commercial teams, CEO office and others through effective collaboration and open feedback channels.

• Developed, recommended and implemented strategies to improve employee work quality and speed.• Reduced costs and improved operations performance by analyzing processes, team improvement and client's feedback.• Aided senior leadership by recommending corrective actions and improvements to company operations.• Increased department profitability by reducing operations costs.

• Started off as first operational staff and moved on to build entire country team and service network in less than 9 months.• Established Impactful Operations processes to maintain service quality and stay ahead of competition force.• Reduced costs and constantly improved operations efficiency through team development.• Developed, recommended and implemented strategies to improve employee work quality and speed.

- Supervising a team of 65 members for 5 different projects achieving performance kpi’s.- Well-equipped in handling LMT operations for e-commerce, manufacturing, banking and financial institutes.- Creating, Managing and analysing daily performance data to enhance the operation practices.- Identified problems and restructured C2C, B2C, B2B operations which resulted in more accurate shipments supply.- Played an integral role in automating the segregation & dispatch process for 10k+ orders in 4 dispatch hubs across U.A.E. Which resulted in accurate efficient and effective performance.- Continuously planning for Capacity, capability & resources.- Introduced inventory control for high end tech devices which resulted in improved visibility and safety of the devices.- Key player of LMT- Operations division which consistently exceeds the stated objectives on all projects.- Issuing guide lines and Conducting weekly SOP trainings & briefings for more than 300 delivery agents across five hubs in U.A.E.

- Coordinated with international offices around the globe.- Managed import export of international & free zone air cargo operations.- Managed B2B, B2C, C2C supply chain movement for e-commerce, Banks, passport issuance-related and manufacturing industry.- Supervised the cargo operations for some of the biggest firms in U.A.E.- Team management of around 100 employees in a busy work environment.- Achieved performance Kpi's on daily basis

• Aided project leader for funding and grant applications to gain resources for projects.• Prepared budget to calculate monthly, quarterly and yearly costs and expenses for department.• Identified cost saving opportunities by analyzing financial trends.• Conducted research on macroeconomic and microeconomic provisions to gain insight on economic output.• Worked on 9 section of Business Model feasibility to help Start-up with their idea proposals and Financial feasibility.

• Attended meetings and recorded minutes to maintain proper documentation.• Formulated surveys to acquire feedback from consumers.• Shadowed manager to broaden knowledge and learn tasks.