- Administration, basic maintenance, management of the Back-Office infrastructure services on premises and remote sites.- Ongoing proactive system monitoring, fault resolution, system upgrades, administration & maintenance, data security, capacity management, operating system patching and backup management /system recovery.- Ongoing administration, support and maintenance of client services including active directory, network file & print services, email services, application services, remote access and access authentication services as well as System Center Family.- Assess the risk and impact of highlighted system vulnerabilities, develop and implement a remediation plan with the guidance and approval of the department manager.- Produce system performance/capacity statistics, diagnostic information as well as site “as built” documentation for the supported infrastructure.- Provide assistance with the planning, coordination and delivery of identified IT projects.- Liaise with external service support organizations as required.- Adhere to all documented standards, policies and processes- Adhere to the IT Change Management process.

-Network installing and maintains .-WAN configuring and supporting .-Windows server 2012 R2 implementing and administrating .-Office 365 troubleshooting. -Implementing and managing Kaspersky Security Center endpoint 10 server .-Managing Document management system "World-ox-GX"​.-Maintain Computers HW & SW. -Windows and Apple Macintosh maintaining support .-Administrating and Managing The Nortel Phone system .-Administrating and managing Servers "Active directory , SCCM , SCDPM, ABBY, DMS , WSUS , World-ox-GX , Kaspersky "-Configuring D-Link Enterprise Access Points.-Installing and administrating PCLaw Management system Server.-Installing and Managing Backup Exec server.-Deploying and managing Network Printers

Install,Support and maintain hardware and software infrastructure according to best.practices, testing the software applications manufactured by the programmers,creating a report to them which contains the issues that need to be fixed.