-Technical development, configuration and implementation of the ServiceNow platform-Client requirements gathering-CSA Certification acquired

Elite ServiceNow partner-Technical development, configuration and implementation of the ServiceNow platform-Client requirements gathering-CSA Certification acquired

-Mathematics tutor for skills varying from grades 1-9-Conducted private tutoring in during sixth form, specialising in trigonometry and algebra-Developed customised lesson plans and study guides-Emphasised the importance of good study habits-Provided assistance via email and scheduled calls for student questions-Focused on reading comprehension, math, and critical thinking skills in one-on-one tutoring sessions

- Quickly acquired new skills and applied them to daily tasks, improving efficiency and productivity- Applied coordination and planning skills to achieve results according to the schedule- Demonstrated respect, friendliness and willingness to help wherever needed- Utilised Microsoft Office and other software tools to develop documents and other communications

- Communication skills- Organisational skills- Teamwork- Ability to adhere to rules and regulations- To think clearly and make correct decisions in the event of an emergency in the exam room

- Delivered onsite technical support including network system reboots and data backup management.- Proactively resolved hardware and network issues, addressing diverse technical challenges.- Managed stock levels, maintained performance tracking databases, and coordinated travel and scheduling.- Oversaw phone systems, greeted clients, and implemented an office-wide cloud-based filing system for document organisation.