Muhammad Abid Email & Phone Number

United States

Oversee the daily activities of the sales operations team.Provide guidance, training, and mentorship to team members.Foster a collaborative and positive team environment to boost morale and enhance productivity.Develop and implement strategic sales plans that align with the company’s objectives.Collaborate with other departments to ensure the sales strategy integrates effectively with the marketing, finance, and product development strategies.Regularly communicate with senior management and other stakeholders about team performance, potential issues, and new opportunities.Prepare detailed reports on sales operations metrics, outcomes, and forecasts.

United States

Managing Facebook, Instagram, Twitter, and YouTube accounts for Business Analysis with Sena.🔹 Responsible for content strategy development and content creation.🔹 Responsible for designing graphical content for social media posts. 🔹 Creating and editing Instagram Reels and YouTube Shorts.🔹 Strong command of graphic designing tools such as Canva🔹 Providing clients with information about new promotional opportunities and current PR campaign progress.🔹 Leverage digital marketing and social media platforms to enhance brand visibility and engagement with target audiences.

Miami-Fort Lauderdale Area

Leading, Motivating, grooming & Managing a team of 20 individuals, Responsible to provide best Customer Services & achieving targets. Ensure agents adherence & office ethics. Motivating to work efficiently with direct supervision in busy environment.- Supervisor of the year- CRO assessment & Hiring- Team building- Team Motivation Activities- Achieving Team Targets- TOP Team of FCA Queue- Call Centre Operations / Management- Customer & Client Services- Change Management- Customer Satisfaction- Leadership Development - Team Management- Strategic and Business Planning- Training and Development - Reporting and Analysis - Sales Techniques- Quality Assurance and Monitoring- Customer Retention Management(Open)3 recommendations, including:

Leading all aspects of the Customer Experience Organization to propel us into a bigger and better future by integrating world-class digital teams with award-winning customer care, all with one goal in mind to bring extraordinary experiences to our customers.