Muhammad Afif

Muhammad Afif Email and Phone Number

Balikpapan, ID
Muhammad Afif's Location
Balikpapan, East Kalimantan, Indonesia, Indonesia
About Muhammad Afif

Hello, I am an IT Support who is currently working for PT Mitra Services Infotama which is currently placed in the mining area of PT Kalimantan Prima Persada jobsite INDE to handle PT Berca Hardayaperkasa hardware devices. Performing user support both offline and remotely, staging new units, preventive maintenance, making reports every month and also helping the daily tasks of the ICT department of PT. Kalimantan Prima Persada.

Muhammad Afif's Current Company Details
PT. Intikom Berlian Mustika

Pt. Intikom Berlian Mustika

View
IT Support
Balikpapan, ID
Website:
intikom.com
Employees:
684
Muhammad Afif Work Experience Details
  • Pt. Intikom Berlian Mustika
    It Support
    Pt. Intikom Berlian Mustika
    Balikpapan, Id
  • Pt. Mitra Services Infotama
    It Support
    Pt. Mitra Services Infotama Apr 2024 - Present
    Kaliorang, East Kalimantan, Indonesia
    • Stand-by IT Support project between PT. Mitra Services Infotama, PT. Berca Hardayaperkasa, and PT. Kalimantan Prima Persada at INDEXIM Coalindo, ensuring successful technical support deployment • Configured and staged over 100+ new computers and notebooks for deployment to various departments, ensuring readiness for use • Performed preventive maintenance on 100+ computers and notebooks, reducing downtime by 15% and improving device longevity • Provided remote and in-person… Show more • Stand-by IT Support project between PT. Mitra Services Infotama, PT. Berca Hardayaperkasa, and PT. Kalimantan Prima Persada at INDEXIM Coalindo, ensuring successful technical support deployment • Configured and staged over 100+ new computers and notebooks for deployment to various departments, ensuring readiness for use • Performed preventive maintenance on 100+ computers and notebooks, reducing downtime by 15% and improving device longevity • Provided remote and in-person support for various departement users using TightVNC, maintaining a 95% satisfaction rate in problem resolution • Installed and troubleshooted hardware, software, and printers, resolving 95% of issues on first contact and minimizing service disruptions • Initiate setup and deployment of Ubiquiti devices, including wireless radios, switches, and access points, improving network stability and coverage across the facility • Implemented CCTV systems across multiple locations, improving security monitoring Show less
  • Pt Berca Hardayaperkasa
    Desktop Support Engineer
    Pt Berca Hardayaperkasa Jun 2023 - Apr 2024
    Kaliorang, East Kalimantan, Indonesia
    • Stand-by IT Support between PT. Berca Hardayaperkasa and PT. Kalimantan Prima Persada at the INDEXIM Coalindo site • Staged and configured over 100+ new computers and notebooks, ensuring all devices were pre-installed with necessary software for immediate use • Conducted preventive maintenance on more than 100+ computers and notebooks, decreasing hardware failures and increasing device lifespan • Provided remote and in-person support for various departement users using TightVNC… Show more • Stand-by IT Support between PT. Berca Hardayaperkasa and PT. Kalimantan Prima Persada at the INDEXIM Coalindo site • Staged and configured over 100+ new computers and notebooks, ensuring all devices were pre-installed with necessary software for immediate use • Conducted preventive maintenance on more than 100+ computers and notebooks, decreasing hardware failures and increasing device lifespan • Provided remote and in-person support for various departement users using TightVNC, maintaining a 95% satisfaction rate in problem resolution • Installed and troubleshooted hardware, software, and printers for various departments, reducing downtime and ensuring smooth daily operations • Assisted the ICT department with daily tasks, including setting up CCTV and radio wireless systems Show less
  • Telkom Indonesia
    Data Management
    Telkom Indonesia Jun 2020 - Sep 2020
    Samarinda Kota, East Kalimantan, Indonesia
    • Validated over 500+ new user entries using the web-based DALAPA application, ensuring 100% data accuracy and compliance with company standards
  • Angkasa Pura | Airports
    Information Technology Technical Support
    Angkasa Pura | Airports Apr 2016 - Jul 2016
    Balikpapan, East Kalimantan, Indonesia
    • Assisted the IT department with daily tasks such as troubleshooting hardware and software issues, ensuring smooth operations across all departments • Performed testing and maintenance on all IT hardware and software

Muhammad Afif Education Details

  • Mulia University
    Information Technology
  • Smk Negeri 6 Balikpapan
    Smk Negeri 6 Balikpapan
    Computer Systems Networking And Telecommunications

Frequently Asked Questions about Muhammad Afif

What company does Muhammad Afif work for?

Muhammad Afif works for Pt. Intikom Berlian Mustika

What is Muhammad Afif's role at the current company?

Muhammad Afif's current role is IT Support.

What schools did Muhammad Afif attend?

Muhammad Afif attended Mulia University, Smk Negeri 6 Balikpapan.

Who are Muhammad Afif's colleagues?

Muhammad Afif's colleagues are Muhammad Satria Budhi Pratama, Humaira Qur’ani, Manda Syakurnia Choirul, Ryan Hanif Prayogo, Achmad Fauzan, Choirunnisa ., Bobby Pratomo.

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