Muhammad Ajmal Email & Phone Number

Riyadh, Saudi Arabia

• Responsible for different tasks in Project delivery of STC-Huawei Core Network implementation
• Nodes Addition and Models creation in Granite.
• Nodes Integration with other OSS teams.
• Updating PMCS for different scope stages.
• Preparing different reports as per customer’s requirements
• TXN DWDM RN Links updating and follow up in ISOW System

Riyadh, Saudi Arabia

• AS a MW Transmission Engineer main duties are:
• Huawei MW faults management & troubleshooting
• Working on STC tools RTTS, NPTS, TFS & Trend for operational activities.
• Coordination with field teams to troubleshoot MW link & wireless equipment faults.
• Ensures planned outages are carried out/rolled back in maintenance window.Ensure all problem tickets are being managed within KPI.
• Preparation of different MW Reports.

Riyadh, Saudi Arabia

• As a Shift Lead (DM), I was responsible for
• Managing/supervising all Front Office Engineers i.e Access team, Transmission and Core teams respectively.
• Managing and inspecting daily Mobile NOC operation procedures while partnering with MS regional & district field managers and other inter vendor managers (BO, OPT, Performance) to assist with follow up of long standing.
• To escalate Critical or prolonged issues to concern groups in defined criterions.
• Disputes resolution by communicating with other groups.
• Receiving customer complaints through SEC (Services Excellence Centre) previously called NNCC team and their follow up with concern teams for resolution.

Riyadh, Saudi Arabia

• Responsible for the allocation, attendance and quality of 24x7x365 monitoring.
• Responsible for analyzing the faults and report them in proper escalation path.
• Monitoring alarms of Huawei 2G/3G Networks
• Charging and Creation of Trouble Tickets
• Responsible for pending faults and tracking Fault Management technical support.
• Performance and Configuration Management technical support

Riyadh, Saudi Arabia

Major Job responsibilities/expertise are as under:Monitoring and Surveillance of ZAIN TXN Network (Microwave + Leased Media) of NSN, ZTE & NEC.Monitoring of all the Microwave products and troubleshooting of network outages due to TXN.Making Performance and other reports of Transmission Network.Monitoring/troubleshooting the Leased Lines from 3rd parties.

Worked as Regional Coordinator (System Engineer), Led a team of Associate Engineer, and Technicians in the Managed services O&M, NMS department on SDH, PDH, STM, XPIC, MW links to ensure the 24/7 availability of the Network, NEC Pesolink NEO, C-Node. Main duties were:Rectifying different faults at Telenor Transmission sites escalated by NOC.Loop back.

Worked as System Engineer with NEC Corporation on Telenor Project. Main duties were:Installation and configuration of NEC Pasolink NEO System.Configuration of SDH and PDH Microwave links.Configuration XPIC and Space Diversity links.Calculating XPD value for XPIC links.Comprehensive knowledge on ODF, DDF wiring and Krone block’s arrangement used by.

Worked as a Project Engineer on NOKIA -TELENOR Project in TI Phase III and IV and expansion Phase I. Main Duties as Project Engineer:Coordination with the Field Engineers for site work.Coordination with the customer for site work.Managing proper team movements at different sites.Quality checking of different sites.Main duties as Field Engineer:Installation.

• Worked as a Network Engineer from Sep 2004 to Sep 2005 and main responsibilities during job were:
• Installation of network hardware and software.
• Network troubleshooting and maintenance.
• Installation of servers and workstations.