Muhammad Ajmal Email & Phone Number

Riyadh, Saudi Arabia

Responsible for different tasks in Project delivery of STC-Huawei Core Network implementation• Nodes Addition and Models creation in Granite.• Nodes Integration with other OSS teams.• Updating PMCS for different scope stages.• Preparing different reports as per customer’s requirements• TXN DWDM RN Links updating and follow up in ISOW System• TXN PRNs (Links submissions and follow up in TFS system)• SCR & NSCRs requests and follow up for its approval.• RFCs requests for Data Centers Sites Access.• Arranging Sites Accesses for field teams. • Activity Submissions and follow up for approvals• Reporting of daily and weekly customer reports

Riyadh, Saudi Arabia

AS a MW Transmission Engineer main duties are:• Huawei MW faults management & troubleshooting• Working on STC tools RTTS, NPTS, TFS & Trend for operational activities.• Coordination with field teams to troubleshoot MW link & wireless equipment faults.• Ensures planned outages are carried out/rolled back in maintenance window.Ensure all problem tickets are being managed within KPI.• Preparation of different MW Reports. • Making Audit of the alarms and taking steps to resolve the repeated alarms/issues.

Riyadh, Saudi Arabia

As a Shift Lead (DM), I was responsible for • Managing/supervising all Front Office Engineers i.e Access team, Transmission and Core teams respectively. • Managing and inspecting daily Mobile NOC operation procedures while partnering with MS regional & district field managers and other inter vendor managers (BO, OPT, Performance) to assist with follow up of long standing issues which might impact the monthly SLA targets.• To escalate Critical or prolonged issues to concern groups in defined criterions. • Disputes resolution by communicating with other groups.• Receiving customer complaints through SEC (Services Excellence Centre) previously called NNCC team and their follow up with concern teams for resolution.• Escalation and reporting for all the faults/troubles• Perform routine Mobile NOC escalations• Coordination with field teams and customer for smooth operation of network. • Sending hourly reports/messages• Follow up of all the ongoing issues in order to restore the outages and make sure the availability of network. • Responsible for overall shift tasks and activities

Riyadh, Saudi Arabia

• Responsible for the allocation, attendance and quality of 24x7x365 monitoring.• Responsible for analyzing the faults and report them in proper escalation path.• Monitoring alarms of Huawei 2G/3G Networks• Charging and Creation of Trouble Tickets• Responsible for pending faults and tracking Fault Management technical support.• Performance and Configuration Management technical support• Working on BSC/RAN daily maintenance checks• Liaise with field teams and subcontractors, to correct radio Network faults and performance degradations as per standards of customer.• Investigations major outages.• Making the daily Outages, Halted sites and intermittent site Reports

Riyadh, Saudi Arabia

Major Job responsibilities/expertise are as under:Monitoring and Surveillance of ZAIN TXN Network (Microwave + Leased Media) of NSN, ZTE & NEC.Monitoring of all the Microwave products and troubleshooting of network outages due to TXN.Making Performance and other reports of Transmission Network.Monitoring/troubleshooting the Leased Lines from 3rd parties and escalating/coordinating to the concerned owner.Coordination with customer and Regional FLM teams.2G/3G NOC Engineer:Familiar with UMTS ATM & IP based Networks.BTS/NodeB3900 and escalation of faults to FM, BO and third line support.Follow up of the faults with Field maintenance, Back Office and Third line support.Measuring the performance of the whole network and KPI Analysis using Huawei I Manager M2000 and Huawei performance monitoring tool MOS5200.Reporting the performance results and commenting on any unexpected result explaining the reason and Sending it to CustomerExperience on UMTS performance counters (CSSR_Voice/CSSR_PS R99/HSDPA_Accessbility/ DCR_Voice/ DCR_PS R99/HSDPA_DCR/SHO_SR/ISHO_SR (RT)/ ISHO_SR (NRT)/Traffic for CS Voice/ Traffic for PS Dl/Traffic for PS ul/Traffic for CS Voice etc. Escalation of critical and Emergency faults isolation and escalation Monitoring the 2G and 3G network for any alarms and Trouble Ticket management using Huawei tool MOS7100.Supervision for all records of GSM RAN and UTRAN sites to insure all activities are properly recorded and no Losses of record happen

Worked as Regional Coordinator (System Engineer), Led a team of Associate Engineer, and Technicians in the Managed services O&M, NMS department on SDH, PDH, STM, XPIC, MW links to ensure the 24/7 availability of the Network, NEC Pesolink NEO, C-Node. Main duties were:Rectifying different faults at Telenor Transmission sites escalated by NOC.Loop back testing on the BSC Transmission and Cell Sites.E1 Testing using BERT, Media clearance and Fault detection.Implementation of Planned outages, Activities (PA) &Trouble Tickets.Planning & Implementation of Circuit work orders (CWO).Regular Updating of Inventory, Network reports & Traffic Sheets.DCN (NMS) checking and up gradation of sites. Reporting and documentation.

Worked as System Engineer with NEC Corporation on Telenor Project. Main duties were:Installation and configuration of NEC Pasolink NEO System.Configuration of SDH and PDH Microwave links.Configuration XPIC and Space Diversity links.Calculating XPD value for XPIC links.Comprehensive knowledge on ODF, DDF wiring and Krone block’s arrangement used by different vendors. Comprehensive knowledge on measuring equipments such as Optical power meters, Spectrum analyzers, E1 analyzers … etc and special tools used. Working knowledge on antenna alignment Making of traffic node physical and logical cross connections.Installation and Configuration of C-node (Add Drop Multiplexer).Cheking E1s using BERT tester.Used PNMTj , CID, NCT and LCT softwares for configuration.QA/QC of Sites.Performing NMS connectivity for sites so that they are visible to NOCPreventive Maintenance (PM)/Health Check of sites.Supervision of Sub-contractor and coordination with the customer.

Worked as a Project Engineer on NOKIA -TELENOR Project in TI Phase III and IV and expansion Phase I. Main Duties as Project Engineer:Coordination with the Field Engineers for site work.Coordination with the customer for site work.Managing proper team movements at different sites.Quality checking of different sites.Main duties as Field Engineer:Installation of NOKIA UltraSite EDGE BTS and PowerOne Rectifier BTS commissioning using NOKIA BTS Manager software.Microwave commissioning using NOKIA Hub Manager software.Commissioning of FIU 19 using NOKIA Hopper Manager. Hardware configuration using NOKIA Hardware Configurator.Rectifier commissioning using Powercom software.Synchronizing BTS clock to 13MHz using CNT85 Frequency CounterPerform EDGE Implementation on different sites.Media patching for sites at BSC. Making cross connections at sites so that to integrate the site.Perform QA/QC Inspection at sites and make it ready for PAT.Performing PAT of sites.Link Shifting between two RRI’s or to FIU on different sites.Implementation of Q1 Alarms on PTCL backup with BTS TRE.After integration performing External Alarm Tests and making log file in the OMC for the record.

Worked as a Network Engineer from Sep 2004 to Sep 2005 and main responsibilities during job were:• Installation of network hardware and software.• Network troubleshooting and maintenance.• Installation of servers and workstations.