• Managing computer and infrastructure & Data center (Virtualized & Physical environment) and Azure cloud administration, Office 365 management more than 500 users • Complete designing and procuring process of server, VMware, Vcenter and datastore management, Fiber, SAN configuration, zoning and assignment of storage, Windows servers, AD and Exchange with security policies, Azure policies rules implementation, IDAM solution and integration with LDAP for centralize management • Domain controller Active directory structuring, managing DHCP and other server components, monitoring for any issue, configuration and management of backup system from vmware, physical servers • Setup of network architecture, Cisco, Palo alto firewall setup and management and monitoring and operation for day to day tasks responsible for the maintenance, configuration, and reliable operation of computer systems, network devices, servers, and virtualization environment and monitoring them to avoid any service interruption • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues and provide documentation and technical specifications to IT staff for planning and setup guidelines and share important troubleshooting pints • Managing backup systems and tape solution, supporting desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions, Responsible for capacity, storage planning, and database by actively monitoring and automation tools and generating reports • SQL database servers and cluster management, Implementation of IT policies for enterprise, SLAs management etc.• management and updates security polices and rules for email flow, implementation of UAE standards for cyber security

• System Management, Data Center, AD, 2013, 2016, 2019, 2022, DC, DHCP,• VMware Virtualization ESXI, VCenter management, V networking VNX, Horizon• IDAM solution implementation, Cloud and Azure AD, User, machine and networking and full management• Infrastructure management and monitoring using BMC & other marketing Tool• Storage, ISCSI, Fiber, HBA, SAN switch configuration and assignment of LUNs to servers, VMware, backup• IBM storage and backup using market leading backup solution• DLP and security tool implementation and management• Foritnet products, Cisco networking switching and routing, Paloalto network products installation, management and monitoring• Full support to services and providing support to largest companies in UAE, emirates, Emirates NBD, Airport freezone etc.

• Managing computer and infrastructure & Data center management (Virtualized & Physical environment, administration of VMware, Citrix, Setting AD and managing Users & Groups, VM deployment, policies, template• Exchange servers troubleshooting and configuration, Exchange administration• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions• Responsible for capacity, storage planning, and database performance by actively monitoring servers• True Sight installation and configuration• Implementing monitoring solutions using TrueSight Operations Manager • Working closely with Tools Solution / Pre-Sales Team to create the HLD, LLD and runbook.• Arranging presentation and coordination between the bank management and BMC for product features and its benefits• Designed TrueSight High Availability and implemented in production and DR setup, Infrastructure policies and cell configuration• Working on True Sight since the version 11.0 and continued the deployment of system enhancements, updating KM repository and agent preparation• Installation and configuration of Middleware monitor and administration for IBM Queue monitoring

• Accountable for installing new / rebuilding existing servers & configuring hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards & project / operational requirements• Responsible for researching & recommending the innovative / automated approaches for system administration tasks• Identifying the approaches that leverage resources & provide economies of scale• Carrying out daily system monitoring, verifying the integrity & availability of all hardware, server resources, systems & key processes, reviewing system & application logs & verifying completion of scheduled jobs such as backups• Delivering support per request from various constituencies• Investigating & troubleshooting the critical issues• Sustaining the data center environment & monitoring equipment• Configuring CPU, memory, & disk partitions, as required• Vendor Coordination to resolve issues related to system software and hardware

• Installing, configuring and maintain servers, desktops and networks;• Overseeing system performance and troubleshooting issues• Creating a backup and safeguarding the data if there are any hindrances• Performing system upgrades following new releases• Maintaining internal documentation through Wiki• Performing account setup• Sustaining network integrity, server deployment, and security• Monitoring and maintaining network and application servers• Ensuring high-level security and efficiency resulting in 100% output

• Servers and desktop installation and configuration, configuring management• Assisting programmers and database analysts in installing and maintenance of software and database, hardware performance, monitoring and alert• Installs and upgrades file servers, print servers, switches, hubs, modem, network racks• Maintains logs of potential hardware and software problems and security issues• Installation and configuration of windows XP, windows 2003 servers and clients• Hardware, software installation, setup up network printers• Sales and vendor management for computer products• Providing guidance and assistance to the clients