Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.Used cash registers and credit card machines to cash out customers.Supervised restocking of salad bar and buffet for lunch and dinner service.Managed over 200 customers effectively and efficiently per day.Prepared specialty desserts for customers for special occasions.

Kept server areas clean and stocked to increase efficiency while working tables.Folded napkins and prepared silverware sets to provide adequate supply for host station.Monitored dining rooms for seating availability as well as service, safety and well-being of guests.Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.Maintained customer satisfaction by clarifying questions about orders and specialty items.Inspected dishes and utensils for cleanliness. Suggested appropriate food and drink pairings to increase per-ticket sales.Was able to provide excellent customer service to over 180 clients per shift.